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Rapid Contextual Design

Rapid Contextual Design
A How-to Guide to Key Techniques for User-centered Design

by Karen Holtzblatt,Jessamyn Burns Wendell,Shelley Wood

  • Publisher : Elsevier
  • Release : 2005-01
  • Pages : 313
  • ISBN : 0123540518
  • Language : En, Es, Fr & De
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Is it impossible to schedule enough time to include users in your design process? Is it difficult to incorporate elaborate user-centered design techniques into your own standard design practices? Do the resources needed seem overwhelming? This handbook introduces Rapid CD, a fast-paced, adaptive form of Contextual Design. Rapid CD is a hands-on guide for anyone who needs practical guidance on how to use the Contextual Design process and adapt it to tactical projects with tight timelines and resources. Rapid Contextual Design provides detailed suggestions on structuring the project and customer interviews, conducting interviews, and running interpretation sessions. The handbook walks you step-by-step through organizing the data so you can see your key issues, along with visioning new solutions, storyboarding to work out the details, and paper prototype interviewing to iterate the design all with as little as a two-person team with only a few weeks to spare! *Includes real project examples with actual customer data that illustrate how a CD project actually works. *Covers the entire scope of a project, from deciding on the number and type of interviews, to interview set up and analyzing collected data. Sample project schedules are also included for a variety of different types of projects. *Provides examples of how-to write affinity notes and affinity labels, build an affinity diagram, and step-by-step instructions for consolidating sequence models. *Shows how to use consolidated data to define a design within tight time frames with examples of visions, storyboards, and paper prototypes. *Introduces CDToolsâ„¢, the first application designed to support customer-centered design.

Contextual Design

Contextual Design
Evolved

by Karen Holtzblatt,Hugh Beyer

  • Publisher : Morgan & Claypool Publishers
  • Release : 2014-10-01
  • Pages : 91
  • ISBN : 1627055592
  • Language : En, Es, Fr & De
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Contextual Design is a user-centered design process that uses in-depth field research to drive innovative design. Contextual Design was first invented in 1988 and has since been used in a wide variety of industries and taught in universities all over the world. It is a complete front-end design process rooted in Contextual Inquiry, the widespread, industry-standard field data gathering technique. Contextual Design adds techniques to analyze and present user data, drive ideation from data, design specific product solutions, and iterate those solutions with customers. In 2013, we overhauled the method to account for the way that technology has radically changed people’s lives since the invention of the touchscreen phones and other always-on, always-connected, and always-carried devices. This book describes the new Contextual Design, evolved to help teams design for the way technology now fits into peoples’ lives. We briefly describe the steps of the latest version of Contextual Design and show how they create a continual immersion in the world of the user for the purpose of innovative product design. Table of Contents: Introduction / Design for Life / Field Research: Data Collection and Interpretation / Consolidation and Ideation: The Bridge to Design / Detailed Design and Validation / Conclusion / References / Author Biographies

Contextual Design

Contextual Design
Defining Customer-centered Systems

by Hugh Beyer,Karen Holtzblatt

  • Publisher : Morgan Kaufmann
  • Release : 1998
  • Pages : 472
  • ISBN : 1558604111
  • Language : En, Es, Fr & De
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Contextual design is a state-of-the-art approach to designing products directly from an understanding of how the customer works and what the customer needs. Based on a method developed and taught by the authors, this is a practical, hands-on guide that articulates the underlying principles of contextual design and shows how to use them to address different problems, constraints, and organizational situations.

Contextual Inquiry for Medical Device Design

Contextual Inquiry for Medical Device Design
A Book

by Mary Beth Privitera

  • Publisher : Academic Press
  • Release : 2015-05-29
  • Pages : 310
  • ISBN : 0128018747
  • Language : En, Es, Fr & De
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Contextual Inquiry for Medical Device Design helps users understand the everyday use of medical devices and the way their usage supports the development of better products and increased market acceptance. The text explains the concept of contextual inquiry using real-life examples to illustrate its application. Case studies provide a frame of reference on how contextual inquiry is successfully used during product design, ultimately producing safer, improved medical devices. Presents the ways contextual inquiry can be used to inform the evaluation and business case of technology Helps users understand the everyday use of medical devices and the way their usage supports the development of better products Includes case studies that provide a frame of reference on how contextual inquiry is successfully used during the product design process

Instructional Design in the Real World

Instructional Design in the Real World
A View from the Trenches

by Anne-Marie Armstrong

  • Publisher : IGI Global
  • Release : 2004-01-01
  • Pages : 269
  • ISBN : 1591401518
  • Language : En, Es, Fr & De
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Instructional Design in the Real World: A View from the Trenches offers guidance on how the traditional instructional design system has been used and how it must be changed to work within other systems. The environments and systems that affect the ADDIE (Analysis, Design, Development, Implementation, Evaluation) process and to which it must be adapted include corporations, industry, consulting organizations, health care facilities, church and charitable groups, the military, the government, educational institutions, and others. Its application must be filtered and altered by the environments and the systems where the learning or training takes place. Every chapter includes a case study showing how the application of ID strategies, learning theories, systems theory, management theories and practices and communication tools and practices are adapted and applied in various environments. The chapters also contain lessons learned, tool tips, and suggestions for the future.

Cross-Cultural Design Methods, Practice and Impact

Cross-Cultural Design Methods, Practice and Impact
7th International Conference, CCD 2015, Held as Part of HCI International 2015, Los Angeles, CA, USA, August 2-7, 2015, Proceedings, Part I

by P.L.Patrick Rau

  • Publisher : Springer
  • Release : 2015-07-18
  • Pages : 429
  • ISBN : 3319209078
  • Language : En, Es, Fr & De
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The two LNCS volume set 9180-9181 constitutes the refereed proceedings of the 7th International Conference on Cross-Cultural Design, CCD 2015, held as part of the 17th International Conference on Human-Computer Interaction, HCII 2015, in Los Angeles, CA, USA in August 2015, jointly with 15 other thematically similar conferences. The total of 1462 papers and 246 posters presented at the HCII 2015 conferences were carefully reviewed and selected from 4843 submissions. These papers of the two volume set address as follows: LNCS 9180, Cross-Cultural Design: Methods, Practice and Impact (Part I), addressing the following major topics: cross-cultural product design, cross-cultural design methods and case studies, design, innovation, social development and sustainability and LNCS 9181, Cross-Cultural Design: Applications in Mobile Interaction, Education, Health, Transport and Cultural Heritage (Part II), addressing the following major topics: cultural aspects of social media and mobile services, culture for transport and travel, culture for design and design for culture and culture for health, learning and games.

Design Integrations

Design Integrations
Research and Collaboration

by Sharon Helmer Poggenpohl,Keiichi Satō

  • Publisher : Intellect Books
  • Release : 2009
  • Pages : 306
  • ISBN : 1841502405
  • Language : En, Es, Fr & De
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Design is changing, and to educate the next generation of designers, these changes need to be addressed. In light of the growing role research and interdisciplinary collaboration play in contemporary design performance, Design Integrations calls for an innovative shake up in design education. Poggenpohl asserts that design research is developed through a typology within academic and business contexts, and follows different research theories and strategies. Such issues in design collaboration are explored in-depth, with essays on an inter-institutional academic project, cross-cultural learning.

Killer UX Design

Killer UX Design
Create User Experiences to Wow Your Visitors

by Jodie Moule

  • Publisher : SitePoint
  • Release : 2012-09-20
  • Pages : 300
  • ISBN : 145719189X
  • Language : En, Es, Fr & De
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Today, technology is used to shift, sway and change attitudes and behavior. This creates amazing opportunities and challenges for designers. If we want to create products and services that have the power to educate people so they may live better lives, or help to reduce the time people take to do certain tasks, we first need an understanding of how these people think and work - what makes them "tick" The premise of this book is the need to understand how people "behave"; their habits, motivators and drivers, as a critical way to better understand what a great customer experience for your audience looks like, facilitating better design decisions. The book will lead you from understanding behavior, to extracting customer insights that can launch you into the design of something that makes a difference to people's lives - all presented in a fun, practical and non-academic way.

Survey Research in the Social Sciences

Survey Research in the Social Sciences
A Book

by Charles Y. Glock,John Bennett

  • Publisher : Russell Sage Foundation
  • Release : 1967-12-31
  • Pages : 568
  • ISBN : 1610448413
  • Language : En, Es, Fr & De
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Survey research was for a long time thought of primarily as a sociological tool. It is relatively recently that this research method has been adopted by other social sciences and related professional disciplines. The amount and quality of its use, however, vary considerably from field to field. This volume describes the elementary logic of survey design and analysis and provides, for each discipline, an evaluation of how survey research has been used and conceivably may be used to deal with the central problems of each field.

Design, User Experience, and Usability: Theories, Methods, and Tools for Designing the User Experience

Design, User Experience, and Usability: Theories, Methods, and Tools for Designing the User Experience
Third International Conference, DUXU 2014, Held as Part of the HCI International 2014, Heraklion, Crete, Greece, June 22-27, 2014, Proceedings, Part I

by Aaron Marcus

  • Publisher : Springer
  • Release : 2014-05-16
  • Pages : 704
  • ISBN : 331907668X
  • Language : En, Es, Fr & De
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The four-volume set LNCS 8517, 8518, 8519 and 8520 constitutes the proceedings of the Third International Conference on Design, User Experience and Usability, DUXU 2014, held as part of the 16th International Conference on Human-Computer Interaction, HCII 2014, held in Heraklion, Crete, Greece in June 2014, jointly with 13 other thematically similar conferences. The total of 1476 papers and 220 posters presented at the HCII 2014 conferences were carefully reviewed and selected from 4766 submissions. These papers address the latest research and development efforts and highlight the human aspects of design and use of computing systems. The papers accepted for presentation thoroughly cover the entire field of Human-Computer Interaction, addressing major advances in knowledge and effective use of computers in a variety of application areas. The total of 256 contributions included in the DUXU proceedings were carefully reviewed and selected for inclusion in this four-volume set. The 66 papers included in this volume are organized in topical sections on design theories, methods and tools; user experience evaluation; heuristic evaluation; media and design; design and creativity.

Adaptive and Adaptable Learning

Adaptive and Adaptable Learning
11th European Conference on Technology Enhanced Learning, EC-TEL 2016, Lyon, France, September 13-16, 2016, Proceedings

by Katrien Verbert,Mike Sharples,Tomaž Klobučar

  • Publisher : Springer
  • Release : 2016-09-06
  • Pages : 686
  • ISBN : 3319451537
  • Language : En, Es, Fr & De
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This book constitutes the proceedings of the 11th European Conference on Technology Enhanced Learning, EC-TEL 2016, held in Lyon, France, in September 2016. The 26 full papers, 23 short papers, 8 demo papers, and 33 poster papers presented in this volume were carefully reviewed and selected from 148 submissions.

Digital Journalism, Drones, and Automation

Digital Journalism, Drones, and Automation
The Language and Abstractions Behind the News

by Cate Dowd

  • Publisher : Oxford University Press, USA
  • Release : 2020
  • Pages : 280
  • ISBN : 0190655860
  • Language : En, Es, Fr & De
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""The next generation of systems and practices in journalism will require knowledge beyond online editing techniques, aggregation, social media flow and assumptions about fake news. The profession may also want to aim for ethical practices in journalism to be embedded in algorithms for new systems. Engagement in an early design phase may also be useful for scoping reforms for online and social media legislation. However, these pursuits require higher levels of understanding about backend data and online systems, and development of formal vocabulary for journalism concepts and practices. This new domain knowledge should also be expressed in ontological models, informed by participatory approaches. Some problems to be addressed include editorial control issues and fair distribution of news stories and other challenges of data and online systems. Problematic issues should also include the lack of transparency in corporate data sharing arrangements. The semantic language for future systems for journalism will be distinctly different from the vocabulary and classifications used for online news tags. It will also need to distinguish the vocabulary for social media things in context of journalism. Most importantly, the design of new systems will need participatory and semantic design methods that can support the need for high-level knowledge of data and semantic search methods. The influence of social media partnerships in news and backend data sharing are other problem areas. Data via integrated media systems in news organisations flows onto cloud servers where it is processed with a myriad of methods. These hubs are for the new generation of data sharing, where large volumes of data are sorted and processed at accelerated speeds, for a range of purposes. Cloud servers are now literally the highest levels of digital convergence, other than legislation, and the latter is lagging. This is where data is shared for advertising, social media benefits and other domain purposes. Integrated media systems bring benefits for global networked news media organisations, but they also enable more monetisation of data via cloud servers. ""--

The Handbook of Interior Design

The Handbook of Interior Design
A Book

by Jo Ann Asher Thompson,Nancy Blossom

  • Publisher : John Wiley & Sons
  • Release : 2015-02-09
  • Pages : 576
  • ISBN : 1118532384
  • Language : En, Es, Fr & De
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The Handbook of Interior Design explores ways of thinkingthat inform the discipline of interior design. It challengesreaders to consider the connections within theory, research, andpractice and the critical underpinnings that have shaped interiordesign. Offers a theory of interior design by moving beyond adescriptive approach to the discipline to a 'why and how' study ofinteriors Provides a full overview of the most current Interior Designresearch and scholarly thought from around the world Explores examples of research designs and methodologicalapproaches that are applicable to interior design upper divisionand graduate education courses Brings together an international team of contributors,including well established scholars alongside emerging voices inthe field – reflecting mature and emergent ideas,research, and philosophies in the field Exemplifies where interior design sits in its maturation as adiscipline and profession through inclusion of diverse authors,topics, and ideas

Multimodal Usability

Multimodal Usability
A Book

by Niels Ole Bernsen,Laila Dybkjær

  • Publisher : Springer Science & Business Media
  • Release : 2009-10-03
  • Pages : 431
  • ISBN : 9781848825536
  • Language : En, Es, Fr & De
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This preface tells the story of how Multimodal Usability responds to a special challenge. Chapter 1 describes the goals and structure of this book. The idea of describing how to make multimodal computer systems usable arose in the European Network of Excellence SIMILAR – “Taskforce for cre- ing human-machine interfaces SIMILAR to human-human communication”, 2003– 2007, www. similar. cc. SIMILAR brought together people from multimodal signal processing and usability with the aim of creating enabling technologies for new kinds of multimodal systems and demonstrating results in research prototypes. Most of our colleagues in the network were, in fact, busy extracting features and guring out how to demonstrate progress in working interactive systems, while claiming not to have too much of a notion of usability in system development and evaluation. It was proposed that the authors support the usability of the many multimodal pro- types underway by researching and presenting a methodology for building usable multimodal systems. We accepted the challenge, rst and foremost, no doubt, because the formidable team spirit in SIMILAR could make people accept outrageous things. Second, h- ing worked for nearly two decades on making multimodal systems usable, we were curious – curious at the opportunity to try to understand what happens to traditional usability work, that is, work in human–computer interaction centred around tra- tional graphical user interfaces (GUIs), when systems become as multimodal and as advanced in other ways as those we build in research today.

Online and Distance Learning

Online and Distance Learning
Concepts, Methodologies, Tools, and Applications

by Lawrence A. Tomei

  • Publisher : IGI Global
  • Release : 2008
  • Pages : 3606
  • ISBN : 9781599049359
  • Language : En, Es, Fr & De
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"This comprehensive, six-volume collection addresses all aspects of online and distance learning, including information communication technologies applied to education, virtual classrooms, pedagogical systems, Web-based learning, library information systems, virtual universities, and more. It enables libraries to provide a foundational reference to meet the information needs of researchers, educators, practitioners, administrators, and other stakeholders in online and distance learning"--Provided by publisher.

Human Centered Design

Human Centered Design
First International Conference, HCD 2009, Held as Part of HCI International 2009, San Diego, CA, USA, July 19-24, 2009 Proceedings

by Masaaki Kurosu

  • Publisher : Springer Science & Business Media
  • Release : 2009-07-14
  • Pages : 1112
  • ISBN : 3642028063
  • Language : En, Es, Fr & De
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The 13th International Conference on Human–Computer Interaction, HCI Inter- tional 2009, was held in San Diego, California, USA, July 19–24, 2009, jointly with the Symposium on Human Interface (Japan) 2009, the 8th International Conference on Engineering Psychology and Cognitive Ergonomics, the 5th International Conference on Universal Access in Human–Computer Interaction, the Third International Conf- ence on Virtual and Mixed Reality, the Third International Conference on Internati- alization, Design and Global Development, the Third International Conference on Online Communities and Social Computing, the 5th International Conference on Augmented Cognition, the Second International Conference on Digital Human Mod- ing, and the First International Conference on Human Centered Design. A total of 4,348 individuals from academia, research institutes, industry and gove- mental agencies from 73 countries submitted contributions, and 1,397 papers that were judged to be of high scientific quality were included in the program. These papers - dress the latest research and development efforts and highlight the human aspects of the design and use of computing systems. The papers accepted for presentation thoroughly cover the entire field of human–computer interaction, addressing major advances in knowledge and effective use of computers in a variety of application areas.

The Moderator's Survival Guide

The Moderator's Survival Guide
Handling Common, Tricky, and Sticky Situations in User Research

by Donna Tedesco,Fiona Tranquada

  • Publisher : Newnes
  • Release : 2013-09-25
  • Pages : 364
  • ISBN : 0124047149
  • Language : En, Es, Fr & De
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The Moderator's Survival Guide is your indispensable resource for navigating the rocky shoals of your one-on-one user research sessions. Inside, you’ll find guidance for nearly 100 diverse situations (ranging from business-as-usual to tricky and sticky) that might occur during usability studies, contextual inquiries, or user interviews. As a moderator, you are responsible for the well-being of the participant, your study, and your organization. You must be prepared for anything that may happen, from your technology failing to the participant quailing. Use this guide to identify your best next steps, react appropriately, and survive any challenges that comes your way. Practical, field-tested, and actionable tips for what to do and say—and what NOT to do or say—in each situation. Key patterns and extensive examples to sharpen your approach to the commonplace and prepare you for the unlikely. Illustrative "survival stories" contributed by numerous professionals on the front lines of user research.

Universal Access in Human-Computer Interaction: Applications and Services for Quality of Life

Universal Access in Human-Computer Interaction: Applications and Services for Quality of Life
7th International Conference, UAHCI 2013, Held as Part of HCI International 2013, Las Vegas, NV, USA, July 21-26, 2013, Proceedings, Part III

by Constantine Stephanidis,Margherita Antona

  • Publisher : Springer
  • Release : 2013-07-01
  • Pages : 697
  • ISBN : 364239194X
  • Language : En, Es, Fr & De
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The three-volume set LNCS 8009-8011 constitutes the refereed proceedings of the 7th International Conference on Universal Access in Human-Computer Interaction, UAHCI 2013, held as part of the 15th International Conference on Human-Computer Interaction, HCII 2013, held in Las Vegas, USA in July 2013, jointly with 12 other thematically similar conferences. The total of 1666 papers and 303 posters presented at the HCII 2013 conferences was carefully reviewed and selected from 5210 submissions. These papers address the latest research and development efforts and highlight the human aspects of design and use of computing systems. The papers accepted for presentation thoroughly cover the entire field of human-computer interaction, addressing major advances in knowledge and effective use of computers in a variety of application areas. The total of 230 contributions included in the UAHCI proceedings were carefully reviewed and selected for inclusion in this three-volume set. The 78 papers included in this volume are organized in the following topical sections: universal access to smart environments and ambient assisted living; universal access to learning and education; universal access to text, books, ebooks and digital libraries; health, well-being, rehabilitation and medical applications; access to mobile interaction.

Different Perspectives in Design Thinking

Different Perspectives in Design Thinking
A Book

by Yvonne Eriksson

  • Publisher : CRC Press
  • Release : 2022-03-03
  • Pages : 260
  • ISBN : 1000557146
  • Language : En, Es, Fr & De
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Globalization and digitalization are buzz words in contemporary society. They affect both our private and our professional lives. Society has become more diverse with easier access to information and to virtual platforms that gives us opportunity to be in touch with colleagues, friends, family, etc. at any time. A complex environment is emerging wherein internet of things and big data are being integrated with products, production systems, healthcare, and daily activity and play an important part in decision making. This has an impact on future designs and the role of designers. Responsible designers with a holistic perspective are needed. The book highlights several aspects of design thinking such as Information Design and Critical Design. The meaning of culture, gender and disabilities are also discussed. The functions of Information Design are changing from ‘showing the way’, instruction manuals and graphic design. It will affect among others, healthcare technology, smart products and Industry 4.0. Design thinking perspective that includes users from the entire chain and from the producer to the end user of the product or service, is needed. This will also require gender and culture issues to be taken into consideration in designing products and services. Design thinking methods and critical aspects of design will contribute to an inclusive society.

Usability for the Web

Usability for the Web
Designing Web Sites that Work

by Tom Brinck,Darren Gergle,Scott D. Wood

  • Publisher : Elsevier
  • Release : 2001-10-20
  • Pages : 496
  • ISBN : 0080520316
  • Language : En, Es, Fr & De
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Every stage in the design of a new web site is an opportunity to meet or miss deadlines and budgetary goals. Every stage is an opportunity to boost or undercut the site's usability. Usability for the Web tells you how to design usable web sites in a systematic process applicable to almost any business need. You get practical advice on managing the project and incorporating usability principles from the project's inception. This systematic usability process for web design has been developed by the authors and proven again and again in their own successful businesses. A beacon in a sea of web design titles, this book treats web site usability as a preeminent, practical, and realizable business goal, not a buzzword or abstraction. The book is written for web designers and web project managers seeking a balance between usability goals and business concerns. Examines the entire spectrum of usability issues, including architecture, navigation, graphical presentation, and page structure. Explains clearly the steps relevant to incorporating usability into every stage of the web development process, from requirements to tasks analysis, prototyping and mockups, to user testing, revision, and even postlaunch evaluations.