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Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition ( Paperback)

Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition ( Paperback)
A Book

by Kerry Patterson,Joseph Grenny,Ron McMillan,Al Switzler,David Maxfield

  • Publisher : McGraw-Hill Professional
  • Release : 2013-05-24
  • Pages : 336
  • ISBN : 0071829318
  • Language : En, Es, Fr & De
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Hold anyone accountable. Master performance discussions. Get RESULTS. Broken promises, missed deadlines, poor behavior--they don't just make others' lives miserable; they can sap up to 50 percent of organizational performance and account for the vast majority of divorces. Crucial Accountability offers the tools for improving relationships in the workplace and in life and for resolving all these problems--permanently. PRAISE FOR CRUCIAL ACCOUNTABILITY: "Revolutionary ideas ... opportunities for breakthrough ..." -- Stephen R. Covey, author of The 7 Habits of Highly Effective People "Unleash the true potential of a relationship or organization and move it to the next level." -- Ken Blanchard, coauthor of The One Minute Manager "The most recommended and most effective resource in my library." -- Stacey Allerton Firth, Vice President, Human Resources, Ford of Canada "Brilliant strategies for those difficult discussions at home and in the workplace." -- Soledad O’Brien, CNN news anchor and producer "This book is the real deal.... Read it, underline it, learn from it. It's a gem." -- Mike Murray, VP Human Resources and Administration (retired), Microsoft

Summary of Kerry Patterson’s Crucial Accountability by Milkyway Media

Summary of Kerry Patterson’s Crucial Accountability by Milkyway Media
A Book

by Milkyway Media

  • Publisher : Milkyway Media
  • Release : 2018-08-31
  • Pages : 14
  • ISBN : 9876543210XXX
  • Language : En, Es, Fr & De
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Crucial Accountability(2014)was written by the founders of the management consulting firm VitalSmarts as a companion book to Crucial Conversations: Tools for Talking When Stakes Are High (2013). It addresses how to proceed when a person who is relied on, such as an employee or a family member, fails to live up to a work assignment or personal commitment, or engages in negative behavior… Purchase this in-depth summary to learn more.

Crucial Accountability

Crucial Accountability
Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition, 2nd Edition

by Joseph Grenny,Kerry Patterson,Ron McMillan,David Maxfield,Al Switzler

  • Publisher : Unknown Publisher
  • Release : 2013
  • Pages : 336
  • ISBN : 9876543210XXX
  • Language : En, Es, Fr & De
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Offering the tools for improving relationships in the workplace and in life; this book teaches you how to deal with violated expectations in a way that solves the problem at hand without harming the relationship--and; in fact; even strengthens it. --

The Root Cause Analysis of a Balanced Leader

The Root Cause Analysis of a Balanced Leader
A Book

by Phil Ford, MSM; Michael Blisko, MHA

  • Publisher : AuthorHouse
  • Release : 2016-01-15
  • Pages : 234
  • ISBN : 1504969995
  • Language : En, Es, Fr & De
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“The unexamined life is not worth living.” Ford and Blisko share Socrates’ quote in their offering of The Root Cause Analysis of A Balanced Leader. I believe the timing is right, in our business world, for this treatise which guides the Leader through a Root Cause Analysis process designed for discovery – the discovery of the reader’s Balanced Leader within. The illustrated process models Ford and Blisko have designed are both enlightening and practical. They work to highlight the need and provide methodology for a systematic discovery of where the Leader is and where the Leader wants to be. Offered in a unique presentation format, this organized study informatively walks with the Leader from start to finish. The finish? The who, what, when, where, how, and why of the reader and their leadership efforts; their approaches, their goals and their techniques, as a Leader.

Crucial Accountability

Crucial Accountability
Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition : [Summary].

by Anonim

  • Publisher : Unknown Publisher
  • Release : 2018
  • Pages : 8
  • ISBN : 9876543210XXX
  • Language : En, Es, Fr & De
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Accountability

Accountability
Implications for State and Local Policymakers

by Michael W. Kirst

  • Publisher : Unknown Publisher
  • Release : 1990
  • Pages : 65
  • ISBN : 9876543210XXX
  • Language : En, Es, Fr & De
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The Routledge Handbook of State-Owned Enterprises

The Routledge Handbook of State-Owned Enterprises
A Book

by Luc Bernier,Massimo Florio,Philippe Bance

  • Publisher : Routledge
  • Release : 2020-05-27
  • Pages : 654
  • ISBN : 1351042521
  • Language : En, Es, Fr & De
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State-owned enterprises make up roughly 10 percent of the world economy, yet they are woefully understudied. This handbook offers the first synthesis of the topic since the 1980s and offers a comprehensive reference for a generation. The authors provide a detailed explanation of the theory that underpins the expansion of state-owned enterprises in the 21st century. Each chapter delivers an overview of current knowledge, as well as identifying issues and relevant debates for future research. The authors explain how state-owned enterprises are used in both developed and developing countries and offer an insight into complex and fascinating organizations such as the German municipal conglomerates or the multinational companies owned by states. New modes of governance and regulation have been invented to make sure they act in the public interest. This handbook brings together a wealth of international scholars, offering multiple theoretical perspectives to help shape a brave new world. It will be of interest to teachers and students of Economics, Public Administration and Business, academics, established researchers and PhD students seeking rigorous literature reviews on specific aspects of SOEs, as well as practitioners and decision makers in international organizations.

Government Accountability Sources and Materials

Government Accountability Sources and Materials
Australian Administrative Law

by Judith Bannister,Anna Olijnyk

  • Publisher : Cambridge University Press
  • Release : 2018-11-02
  • Pages : 129
  • ISBN : 1108694217
  • Language : En, Es, Fr & De
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Government Accountability: Australian Administrative Law Sources and Materials is a companion text to the second edition of Government Accountability: Australian Administrative Law. The casebook follows the structure of the textbook and provides a sophisticated and in-depth introduction to the principal areas of administrative law taught in Australia. Extracts from primary materials – including cases, legislation and judicial review – provide readers with an understanding of the key principles of administrative law and demonstrate how these mechanisms operate in practice. Case extracts provide a clear account of the facts, issues and statutory provisions considered by the courts. Extracts from secondary sources, including from parliamentary reports and publications by leading commentators in this field, further elucidate key concepts and controversies. Written by experts with substantial teaching and research experience, this is an essential text that will equip students with the tools to think critically and successfully apply the law to practice.

Accountability in the Contemporary Constitution

Accountability in the Contemporary Constitution
A Book

by Nicholas Bamforth,Peter Leyland

  • Publisher : Oxford University Press
  • Release : 2013-09
  • Pages : 415
  • ISBN : 0199670021
  • Language : En, Es, Fr & De
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Accountability in the context of constitutional and administrative law is a complex concept. This book examines the legal framework of public institutions in light of contemporary accountability debates, the role of human rights in public accountability, accountability in regulation, and the operation of accountability in multi-layered government.

Perspectives on the Legislature and the Prospects of Accountability in Nigeria and South Africa

Perspectives on the Legislature and the Prospects of Accountability in Nigeria and South Africa
A Book

by Omololu Fagbadebo,Fayth Ruffin

  • Publisher : Springer
  • Release : 2018-08-03
  • Pages : 257
  • ISBN : 3319935097
  • Language : En, Es, Fr & De
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This book examines the problem of accountability in two African political systems, South Africa and Nigeria. Despite the principle of separation of powers and the doctrine of checks and balances among the institutions of governance, a burgeoning governance crisis stifles the potential of accountability and good governance. Legislative oversight in the two countries remains largely ineffective while citizens are left to face the consequences of the mismanagement of public resources by political elites. This book critically assesses how the legislative institutions in South Africa and Nigeria have been unable to harness the requisite constitutional powers to ensure accountability in government and explores the feasibility of their effectiveness. The book begins with a comparative analysis of the principles, tradition, and powers associated with legislative capability in South Africa and Nigeria. The chapters explore constitutional provisions and analyze the capacity of each legislature to function within its respective political environment. The book also examines the process and challenges associated with the various measures and mechanisms available for legislatures to ensure accountability in the two countries. Researchers, scholars and students of African politics will find this book useful in their understanding of the problems associated with the simmering governance crisis in South Africa and Nigeria.

Leadership in Christian Perspective

Leadership in Christian Perspective
Biblical Foundations and Contemporary Practices for Servant Leaders

by Justin A. Irving,Mark L. Strauss

  • Publisher : Baker Academic
  • Release : 2019-06-18
  • Pages : 224
  • ISBN : 1493418084
  • Language : En, Es, Fr & De
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This book brings the best of leadership theory and research together with biblical reflection and examples of leadership in action to offer a practical guide to Christian leaders. Combining expertise in leadership studies and biblical studies, Justin Irving and Mark Strauss explore how leadership models have moved from autocratic and paternalistic leader-centered models toward an increased focus on followers. The authors show how contemporary theories such as transformational leadership, authentic leadership, and servant leadership take an important step toward prioritizing and empowering followers who work with leaders to accomplish organizational goals. Irving and Strauss organize their book around "nine empowering practices," making it accessible to students, church leaders, and business leaders. Integrating solid research in leadership studies with biblical and theological reflection on the leadership ideas that are most compatible with Christian faith, this book is an important resource for all Christian students of leadership.

Getting Naked

Getting Naked
On Being Emotionally Transparent at the Right Time, the Right Place, and with the Right Person

by Patrick Williams

  • Publisher : Balboa Press
  • Release : 2016-07-22
  • Pages : 164
  • ISBN : 1504359372
  • Language : En, Es, Fr & De
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If today you are no longer willing to settle for mediocrity in your work, relationships, and your life, this book is for you. Within these pages is the powerful secret to unlocking your fullest potential as a career person, a parent, a friend, a mate, a lover, a human being. How? Through getting naked. Getting Naked is about living life as the fullest, most authentic version of you. Its about cutting the crap--releasing the baggage that has held you hostage for so long and embracing all of you; the good parts, the bad parts, the public parts, and the shadow parts, so you can integrate them and become an even stronger force of positivity in the universe, through the secrets of honest self-disclosure. (The key is it discover where and with whom to be emotionally naked--being vulnerable does not mean being stupid and careless.) For example: Practice being emotionally naked at the right place and the right time with the right people to release your negative patterns and create a provocative catalyst for reflection. Uncover new or hidden parts of yourself that can guide you to create a more fulfilling life. Apply the tools of naked self-disclosure to all areas of your life so you can enjoy greater meaning and satisfaction. This is a book of stories, strategies, and tips, designed to overcome the negative self-narratives that obscure personal resilience and wellbeing. There comes a time when you have to defy the voices that hold you back. Getting Naked teaches you that it is your indisputable birthright to question any limitation--anything that gets in the way of your own magnificence. This book will provide you the inspiration, tools, self-discovery and support to share your naked truth and in so doing to fulfill your uniqueness every day.

Crucial Conversations Skills

Crucial Conversations Skills
A Book

by Kerry Patterson,Joseph Grenny,Ron McMillan,Al Switzler

  • Publisher : McGraw-Hill Professional
  • Release : 2011-11-18
  • Pages : 624
  • ISBN : 0071796266
  • Language : En, Es, Fr & De
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How Do You Communicate When the Stakes Are High? Learn how with these TWO GROUNDBREAKING BOOKS in ONE eBOOK PACKAGE! In any organization, the best laid plans boil down to one simple thing: how well we come together to bring them to fruition. But more often than not, we end up dealing with people who come across as disagreeable, stubborn, or even obstructive. And emotions flare up. The only way to get things done is to step up to the plate . . . by stepping back from our emotions. Written by a team of experts from the world-renowned training firm VitalSmarts, these two books provide the skills you need to make every interaction fruitful and productive in even the most emotional situations. eBook package includes: CRUCIAL CONVERSATIONS The New York Times bestselling Crucial Conversations has sparked a revolution in how people communicate to achieve common goals. Now, the revised second edition builds on this decade-long legacy of success to get professionals at every level and in all professions talking with partners, bosses, employees, clients—not at them. Learn proven methods for turning the focus of hot-button discussions—job performance, customer satisfaction, interpersonal matters—away from subjective points of view and toward productive, mutually beneficial conclusions. “[Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. . . . This book deserves to take its place as one of the key thought leadership contributions of our time.” —from the Foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective People “The quality of your life comes out of the quality of your dialogues and conversations. Here’s how to instantly uplift your crucial conversations.” —Mark Victor Hansen, co-creator of the #1 New York Times bestselling series Chicken Soup for the Soul® CRUCIAL ACCOUNTABILITY Hold anyone accountable. Master performance discussions. Get RESULTS. Broken promises, missed deadlines, poor behavior--they don't just make others' lives miserable; they can sap up to 50 percent of organizational performance and account for the vast majority of divorces. Crucial Accountability offers the tools for improving relationships in the workplace and in life and for resolving all these problems--permanently. PRAISE FOR CRUCIAL ACCOUNTABILITY: "Revolutionary ideas ... opportunities for breakthrough ..." -- Stephen R. Covey, author of The 7 Habits of Highly Effective People "Unleash the true potential of a relationship or organization and move it to the next level." -- Ken Blanchard, coauthor of The One Minute Manager "The most recommended and most effective resource in my library." -- Stacey Allerton Firth, Vice President, Human Resources, Ford of Canada "Brilliant strategies for those difficult discussions at home and in the workplace." -- Soledad O’Brien, CNN news anchor and producer "This book is the real deal.... Read it, underline it, learn from it. It's a gem." -- Mike Murray, VP Human Resources and Administration (retired), Microsoft

Challenging Power

Challenging Power
Democracy and Accountability in a Fractured World

by Cynthia Kaufman

  • Publisher : Bloomsbury Publishing
  • Release : 2020-05-28
  • Pages : 232
  • ISBN : 1350139076
  • Language : En, Es, Fr & De
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Arguing that we only have democracy when systems of power are held to account, Kaufman examines the real work being done to challenge the operations of power that underlie four unruly social problems: climate change, sweatshop labour, police abuse, and economic deprivation. In Challenging Power, Kaufman pairs each of these issues with an operation of power -- the large scale influence of multinational corporations; the power of governments; the authority of financial markets; and the control inherent in systems of meaning -- and using case studies like the Rana Plaza disaster in Bangladesh and the killing of Eric Garner, forcefully demonstrates what is involved in challenging these operations of power. Advancing a positive message, Kaufman maintains that these networks are not omnipotent and can be challenged if we develop 'mechanisms of accountability' which allow us to conceptualise the nature of these problems and the actions required to resist them. Kaufman provides then, a model for ethical action that allows us to investigate and appreciate our own connections to the powerful forces that control our world.

Creating a Greater Whole

Creating a Greater Whole
A Project Manager’s Guide to Becoming a Leader

by Susan G. Schwartz

  • Publisher : CRC Press
  • Release : 2017-12-14
  • Pages : 200
  • ISBN : 135166302X
  • Language : En, Es, Fr & De
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Creating a Greater Whole unlocks the not-so-secret secrets of what aspiring managers need to become strong leaders. This information-rich, easy to understand guide offers readers an immediate clear path to honing their leadership skills using the rigor and discipline of project management principles. Topics include stakeholder management, collaborative communication, multi-criteria decision making, and conflict management. Reflective exercises in each chapter raise key questions for readers to craft their own development path. The process invites emerging leaders to draw from their past experiences, recognize their intrinsic capabilities, and identify specific skills to cultivate.

EBOOK: Strengthening Health System Governance: Better policies, stronger performance

EBOOK: Strengthening Health System Governance: Better policies, stronger performance
A Book

by Scott Greer,Matthias Wismar,Josep Figueras

  • Publisher : McGraw-Hill Education (UK)
  • Release : 2015-11-16
  • Pages : 288
  • ISBN : 0335261353
  • Language : En, Es, Fr & De
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Highly Commended in Health and Social Care in the 2017 BMA Medical Book Awards. Governance is the systematic, patterned way in which decisions are made and implemented. The governance of a health system therefore shapes its ability to respond to the various well-documented challenges that health systems face today, and its capacity to cope with both everyday challenges and new policies and problems. This book provides a robust framework that identifies five key aspects of governance, distilled from a large body of literature, that are important in explaining the ability of health systems to provide accessible, high-quality, sustainable health. These five aspects are transparency, accountability, participation, organizational integrity and policy capacity. Part 1 of this book explains the significance of this framework, drawing out strategies for health policy success and lessons for more effective governance. Part 2 then turns to explore eight case studies in a number of different European regions applying the framework to a range of themes including communicable diseases, public-private partnerships, governing competitive insurance market reform, the role of governance in the pharmaceutical sector, and many more. The book explores how: - Transparency, accountability, participation, integrity and capacity are key aspects of health governance and shape decision making and implementation - There is no simply “good” governance that can work everywhere; every aspect of governance involves costs and benefits. Context is crucial. - Governance can explain policy success and failure, so it should be analysed and in some cases changed as part of policy formation and preparation. - Some policies simply exceed the governance capacity of their systems and should be avoided. This book is designed for health policy makers and all those working or studying in the areas of public health, health research or health economics.

The Fear-free Organization

The Fear-free Organization
Vital Insights from Neuroscience to Transform Your Business Culture

by Paul Brown,Joan Kingsley,Sue Paterson

  • Publisher : Kogan Page Publishers
  • Release : 2015-07-03
  • Pages : 256
  • ISBN : 0749472960
  • Language : En, Es, Fr & De
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Leadership that makes a difference takes guts and confidence, plus belief in oneself and belief in the key players in the organization. It is built on trust, not fear. Scared people spend a lot more time plotting their survival than working productively, so The Fear- Free Organization has zero tolerance for bullies, vicious gossip, undermining behaviours, hijacking tactics, political jockeying for position or favouritism. Instead, it works on inspiration. Evidence from the new frontiers of neuroscience shows that individuals and organizations are more successful when people are encouraged to take risks, to explore new ideas, and to channel their energies in ways that work for them. The Fear -Free Organization is a ground-breaking new book that reveals how our new understanding of the neurobiology of the self - how the brain constructs the person - can transform for the better the way our businesses and organizations work.

NGO Involvement in International Governance and Policy

NGO Involvement in International Governance and Policy
Sources of Legitimacy

by Anton Vedder

  • Publisher : BRILL
  • Release : 2007-11-01
  • Pages : 248
  • ISBN : 9047422430
  • Language : En, Es, Fr & De
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Internationally operating nongovernmental organisations, NGOs, are increasingly involved in international politics and policy making. In many respects their involvement resembles activities and policies that, until recently, were typical of traditional national authorities. This book is about the reasons for which NGOs can and the reasons for which NGOs cannot be considered as rightful participants in international governance. It tries to deliver rationally defensible starting points for the discussion and the assessment of claims for the legitimacy of their organizations and activities. The book focuses on the question: What conditions must ideally be met for an organization to be called truthfully legitimate, be it or be it not as a matter of fact perceived as legitimate by the public? This does not mean that empirically descriptive questions are left aside. Practical feasibility is important even to a thoroughly normative conception of legitimacy. For that reason and for heuristic purposes, large parts of this book are dedicated to the ways in which NGOs and stakeholders perceive NGO legitimacy.

The Four Tendencies

The Four Tendencies
The Indispensable Personality Profiles That Reveal How to Make Your Life Better (and Other People's Lives Better, Too)

by Gretchen Rubin

  • Publisher : Hachette UK
  • Release : 2017-09-12
  • Pages : 272
  • ISBN : 1473662869
  • Language : En, Es, Fr & De
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THE NEW YORK TIMES BESTSELLER OBLIGER? REBEL? QUESTIONER? UPHOLDER? Which one are you? Everyone falls into 1 of 4 personality types and knowing yours could make you happier and more successful. During her investigation to understand human nature, explored most recently in her bestselling Better Than Before, Gretchen Rubin realised that by asking the seemingly dry question 'How do I respond to expectations?' we gain life changing self-knowledge. She discovered that based on their answer, people fit into Four Tendencies: Upholders, Questioners, Obligers, and Rebels. Our Tendency shapes every aspect of our behaviour, so using this framework allows us to make better decisions, meet deadlines, suffer less stress, and engage more effectively. More than 800,000 people have taken her online quiz, and managers, doctors, teachers, spouses, and parents already use the framework to help people make significant, lasting change. The Four Tendencies hold practical answers if you've ever thought... - People can rely on me, but I can't rely on myself - How can I help someone to follow good advice? - People say I ask too many questions - How do I work with someone who refuses to do what I ask - or who keeps telling me what to do? With sharp insight, compelling research, and hilarious examples, The Four Tendencies will help you get happier, healthier, more productive, and more creative. 'I love Gretchen Rubin - she helps me understand both myself and the people around me' CATHY RENTZENBRINK, OBLIGER 'If you want to change anything in your life you need Gretchen Rubin' VIV GROSKOP, REBEL ALSO BY GRETCHEN RUBIN Outer Order Inner Calm: declutter and organize to make more room for happiness AND Better Than Before: learn how to make good habits and break bad ones, for good AND Happier At Home: a year-long experiment in making the everyday extraordinary

Crucial Skills and Influence Strategies

Crucial Skills and Influence Strategies
A Book

by Kerry Patterson,Joseph Grenny,Ron McMillan,Al Switzler

  • Publisher : McGraw-Hill Professional
  • Release : 2012-05-11
  • Pages : 944
  • ISBN : 0071806210
  • Language : En, Es, Fr & De
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How Do You Communicate When the Stakes Are High? Learn how with these THREE GROUNDBREAKING BOOKS in ONE eBOOK PACKAGE! In any organization, the best laid plans boil down to one simple thing: how well we come together to bring them to fruition. But more often than not, we end up dealing with people who come across as disagreeable, stubborn, or even obstructive. And emotions flare up. The only way to get things done is to step up to the plate . . . by stepping back from our emotions. Written by a team of experts from the world-renowned training firm VitalSmarts, these three books provide the skills you need to make every interaction fruitful and productive in even the most emotional situations. eBook package includes: CRUCIAL CONVERSATIONS CRUCIAL ACCOUNTABILITY INFLUENCER