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Humble Consulting

Humble Consulting
How to Provide Real Help Faster

by Edgar H. Schein,Sloan Fellows Professor of Management Edgar H Schein

  • Publisher : Berrett-Koehler Publishers
  • Release : 2016-04-04
  • Pages : 240
  • ISBN : 1626567212
  • Language : En, Es, Fr & De
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Consulting in Complex and Changing Times Organizations face challenges today that are too messy and complicated for consultants to simply play doctor: run a few tests, offer a neat diagnosis of the “problem,” and recommend a solution. Edgar Schein argues that consultants have to jettison the old idea of professional distance and work with their clients in a more personal way, emphasizing authentic openness, curiosity, and humility. Schein draws deeply on his own decades of experience, offering over two dozen case studies that illuminate each stage of this humble consulting process. Just as he did with Process Consultation nearly fifty years ago, Schein has once again revolutionized the field, enabling consultants to be more genuinely helpful and vastly more effective.

Visual Consulting

Visual Consulting
Designing and Leading Change

by David Sibbet,Gisela Wendling

  • Publisher : John Wiley & Sons
  • Release : 2018-09-25
  • Pages : 288
  • ISBN : 1119375347
  • Language : En, Es, Fr & De
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Visualization—in your own imagination, on the wall, and with media—supports any consultant who is learning to design and facilitate transformational change, leadership development, stakeholder involvement processes, and making sense of complex challenges. This book, from leaders in the field, shows you how. Building on Peter Block’s Flawless Consulting, it explains how to visually contract and scope work, gather data, provide feedback, plan interventions, implement, and support on-going sustainability in organizational and community settings. Unlike Block’s work, Visual Consulting addresses the challenging problems of guiding organizational and social change processes that involve multiple levels and types of stakeholders, with interests in both local and global environments. It demonstrates how visualization and design thinking can be used to get more creative and productive results that are “owned” by everyone. The practices described apply to organizational as well as diverse, cross-boundary consulting projects. In this book, you will. . . Learn powerful visual tools for all key stages of the consulting process, including marketing your services Understand the predictable challenges of change and how to successfully guide organizations and communities through them Learn how to collaborate with clients to get sustainable results Find tools for using visualization comprehensively, for both inner and outer work Successfully guide change in both organizations and communities The fourth installment in the Visual Facilitation series, this book teaches you how to activate the full range of visual tools, methods, and models to support stepping into successful, contemporary consulting relationships.

Humble Consulting

Humble Consulting
How to Provide Real Help Faster

by Edgar H. Schein

  • Publisher : Berrett-Koehler Publishers
  • Release : 2016-04-04
  • Pages : 240
  • ISBN : 9781626567207
  • Language : En, Es, Fr & De
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This new book reveals what it takes for consultants of all types, as well as organizational leaders, to be really helpful in dealing with the complex, systemic, constantly changing organizational problems of today. They need to rapidly create a relationship of trust and openness that enables clients, subordinates, and team members to reveal what is really on their minds and to jointly develop a sense of what is the problem and what kind of adaptive response could best deal with it. Schein first introduced some of these concepts in his foundational 1969 book Process Consultation, which is still in use today. But now clients don't have the time or patience for the endless questioning that characterized much of process consultation. And clients still expect consultants to hand them answers. But Schein has come to realize that answers from outsiders are useless, because they're often working the wrong problem, don't understand the client organization's culture, or ignore the fact that constant change makes today's solutions obsolete tomorrow. To achieve a joint sense of what to do requires consultants and other helpers to develop a different kind of relationship with clients--a set of attitudes and behaviors that Schein calls humble consulting. Schein shows how helpers can display from the moment of first contact a level of caring and curiosity to move from relationships of professional distance to relationships of personalized trust and openness. And he gives many illustrations of the profound changes in mindset, behavior, and daily actions that flow from this new helpful consulting model.

Humble Leadership

Humble Leadership
The Power of Relationships, Openness, and Trust

by Edgar H. Schein,Peter A. Schein

  • Publisher : Berrett-Koehler Publishers
  • Release : 2018-08-14
  • Pages : 192
  • ISBN : 1523095393
  • Language : En, Es, Fr & De
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The Future of Leadership Leadership is a relationship—but that relationship must change, say legendary organizational scholar Edgar Schein and former Silicon Valley executive Peter Schein. The vertical hierarchy, with its emphasis on formal, transactional relationships, professional distance, and all guidance coming from the top, is hopelessly inflexible and outdated. In a complex world, leadership must rely on high levels of trust and openness throughout the organization, and that can be achieved only by what they call personization and Level 2 relationships, which build the agility to make course corrections quickly. This book shows how such humble leadership has built effective cultures in a whole range of sectors: health care, government, the military, tech and innovation, and more.

Humble Inquiry, Second Edition

Humble Inquiry, Second Edition
The Gentle Art of Asking Instead of Telling

by Edgar H. Schein,Peter A. Schein

  • Publisher : Berrett-Koehler Publishers
  • Release : 2021-02-23
  • Pages : 192
  • ISBN : 1523092645
  • Language : En, Es, Fr & De
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This worldwide bestseller offers simple guidance for building the kind of open and trusting relatonships vital for tackling global systemic challenges and developing adaptive, innovative organizations—over 200,000 copies sold and translated into seventeen languages! We live, say Edgar and Peter Schein, in a culture of “tell.” All too often we tell others what we think they need to know or should do. But whether we are leading or following, what matters most is we get to the truth. We have to develop a commitment to sharing vital facts and identifying faulty assumptions—it can mean the difference between success and failure. This is why we need Humble Inquiry more than ever. The Scheins define Humble Inquiry as “the gentle art of drawing someone out, of asking questions to which you do not know the answer, of building relationships based on curiosity and interest in the other person.” It was inspired by Edgar's twenty years of work in high-hazard industries and the health-care system, where honest communication can literally mean the difference between life and death. In this new edition the authors look at how Humble Inquiry differs from other kinds of inquiry, offer examples of it in action, and show how to overcome the barriers that keep us telling when we should be asking. This edition offers a deepening and broadening of this concept, seeing it as not just a way of posing questions but an entire attitude that includes better listening, better responding to what others are trying to tell us, and better revealing of ourselves. Packed with case examples and a full chapter of exercises and simulations, this is a major contribution to how we see human conversational dynamics and relationships, presented in a compact, personal, and eminently practical way.

Advanced Consulting

Advanced Consulting
Earning Trust at the Highest Level

by Bill Pasmore

  • Publisher : Berrett-Koehler Publishers
  • Release : 2020-04-14
  • Pages : 240
  • ISBN : 1523088087
  • Language : En, Es, Fr & De
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This is the first book to address the specific needs and challenges faced by high-level consultants, who work on very complex projects and must win the confidence of the most senior leaders in organizations. Advanced consulting requires both expertise and personal qualifications that are distinct from those needed in everyday consulting. Advanced consultants work with high-level executive teams on complex issues such as strategy, organizational design, merger integration, digital disruption, culture change, and system-wide transformation. While neophyte consultants are often given a playbook to follow, advanced consultants need to invent methods that take full advantage of the opportunities that their work with clients presents. There is an art to advanced consulting as well as a science; who you are is as important as what you do. Bill Pasmore draws on his four decades of experience as a consultant and teacher of consultants to show readers how to see possibilities that are not evident, conduct analyses that support the value of more comprehensive work, build relationships that engender deeper trust, adapt to changing circumstances, and empower members of their team to take independent actions while maintaining overall control of an engagement. Illustrated with vivid real-world examples and including a self-assessment to measure your progress, this book equips you to advance to more senior positions in your firm or to build a successful independent practice.

Organization Design

Organization Design
The Practitioner’s Guide

by Naomi Stanford

  • Publisher : Routledge
  • Release : 2018-06-14
  • Pages : 326
  • ISBN : 1351867059
  • Language : En, Es, Fr & De
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Organization Design looks at how to (re)design an organizational system in order to increase productivity, performance and value, and provides the knowledge and methodology to design an adaptive, agile organization capable of handling the kind of continuous organizational change that all businesses face. The book clarifies why and how organizations need to be in a state of readiness to design or redesign, and emphasizes that people as well as business processes must be part of design considerations. With an enhanced international focus, this third edition includes new material on: organization design theories designing ethical, diverse and inclusive organizations the role of leaders in organization design work organization design in public sector organizations and evaluating the success of an organization design project Aided by a range of pedagogical features and downloadable resources, this book is a must-read for students or practitioners involved in organizational design, development and change.

Consulting in Uncertainty

Consulting in Uncertainty
The Power of Inquiry

by Ann K. Brooks,Kathy Edwards

  • Publisher : Routledge
  • Release : 2013-11-07
  • Pages : 184
  • ISBN : 1136519688
  • Language : En, Es, Fr & De
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The traditional model of consulting places an emphasis on diagnosing a problem and finding a cure. But in today’s business world of globalized organizations, rapid knowledge proliferation, and the intertwining of economies, that approach is becoming less and less viable; problems are quickly redefined, new knowledge (and ownership of that knowledge) is constantly surfacing and being challenged, and no solution is a permanent solution. Consulting in Uncertainty articulates a model of consulting that addresses the uncertainty and interconnectedness of the world in a post-industrial, knowledge era. Emphasizing outcomes and inquiry over ‘diagnosis’, Brooks and Edwards outline this new consulting model, as well as the skills consultants must bring to the table in any uncertain and dynamic environment. Integrating practical knowledge with scholarship, this book covers skills such as: Relational skills and the consulting relationship Cultural awareness and related skills Contextual analysis Facilitating inquiry Collecting and efficiently analyzing data or information Consultants and students of consulting, as well as managers, teachers, counselors, and even parents, will find this book enlightening and useful in navigating today’s uncertain world.

Management Consulting Today and Tomorrow

Management Consulting Today and Tomorrow
Perspectives and Advice from Leading Experts

by Flemming Poulfelt,Thomas H. Olson

  • Publisher : Routledge
  • Release : 2017-09-01
  • Pages : 452
  • ISBN : 1317300580
  • Language : En, Es, Fr & De
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This new edition gathers more than 22 experts to outline the theory behind consulting, providing insight into change processes and management issues in the field. The business of consulting has grown faster than most other businesses, due not only to increased demand by clients, but also to the innovative capabilities of numerous consulting firms as they develop new services. Divided into six parts, the book introduces readers to the consulting industry, addressing the major practice areas, contexts, and implementations of the field. Significant updates detail the effect of the economic troubles between 2004 and 2010 and then 2010 and now; analyze the market response to consulting in recent years; and provide a more thorough understanding of how consulting is applied in the different areas of a business, such as operations, marketing, and finance. Introductions written by the editors offer further insight into the themes and learning goals of each section, helping readers to recognize the elements of a successful consultation, and utilize their new skill set. The text concludes with a look at the future of consulting with regards to ethics standards and how strong manager-client relationships contribute to financial growth. Readers will also learn how the developing field of entrepreneurship creates new economic structures and job opportunities. Practitioners, consultants, clients, faculty, and students of business and management will learn not only how to consult, but also gain the skills needed to adapt to and lead organizational change, giving them a competitive edge when they enter the field.

The Handbook of Communication Training

The Handbook of Communication Training
A Best Practices Framework for Assessing and Developing Competence

by J D Wallace,Dennis Becker

  • Publisher : Routledge
  • Release : 2018-08-16
  • Pages : 444
  • ISBN : 1351735349
  • Language : En, Es, Fr & De
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Communication remains a significant topic for job acquisition, development, and advancement. As such, there are no shortage of classes, seminars and books written on the subject. However, there are few designed for the corporate consultant that are not aligned with some proprietary system, traditional academic classrooms, or author’s speculation. These tend to be either inaccessible, questionable in their content, or specifically aligned with the producers’ interests. So where can the Communication trainers and consultants go to focus on fundamental touchstone research and practices? The Handbook of Communication Training is a powerful template, and first of its kind, for communication practitioners and academicians who wish to strengthen their professional capabilities. It also acts as a guide and standard for consumers and clients of these services. The chapters within are an outgrowth of the National Communication Association’s Training & Development Division’s desire to provide guidance, structure, and support for members and non-members alike. It is specifically targeted at those pursuing best practices regarding communication consulting, coaching, teaching and training. The 7 Best Practices presented in this book represent capabilities that are foundational to the effective transfer of communication promotion and skill enhancement. As such, these practices, and supporting chapters, should appeal to novice and experts alike.

The New Business of Consulting

The New Business of Consulting
The Basics and Beyond

by Elaine Biech

  • Publisher : John Wiley & Sons
  • Release : 2019-04-30
  • Pages : 368
  • ISBN : 1119556929
  • Language : En, Es, Fr & De
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Everything you ever wanted to know about consulting—a practical roadmap for aspiring entrepreneurs Seismic changes occurring in the workforce are leading to more and more people entering the world of contract, freelance, and contingency work. Rapid changes in demographics and advances in technology have led companies and talent to engage in profoundly new ways and consulting is one of the keys to success. The New Business of Consulting is authentic and practical, and shares the knowledge and skills required to start and grow a successful consulting business. From how to make a smooth career transition, to how to determine a consulting fee, to how consultants inadvertently create a bad reputation, it covers everything you need to know to thrive and flourish in this competitive field. Covers contemporary topics, such as how to achieve success in the gig economy Discloses a reliable technique to land the clients you want Presents options to help you balance your life and your business Prepares you for naming your business, managing critical financial issues, and building a client relationship Shows you how to take your income and impact beyond working as a solopreneur The crucial start-up days of a consulting business may be frenetic and fraught with questions. This new edition provides sanity and answers all the questions. It includes practical tools, templates, and checklists that you can download and implement immediately.

Nine Professional Conversations to Change Our Schools

Nine Professional Conversations to Change Our Schools
A Dashboard of Options

by William A. Sommers,Diane P. Zimmerman

  • Publisher : Corwin Press
  • Release : 2018-05-02
  • Pages : 248
  • ISBN : 1506398472
  • Language : En, Es, Fr & De
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Improve collective efficacy in schools through meaningful professional conversations As technology substitutes for face-to-face connections, educators can feel like they’re practicing their craft in isolation. Nine Professional Conversations to Change Our Schools is a framework for revitalizing the art of the professional conversation. It guides educators through structures for collaboration, offers access to vast storehouses of applied wisdom, and facilitates a coherent knowledge base for standards of excellence. Readers will find nine conversational strategies designed to promote collective teacher efficacy learning scenarios that demonstrate the effectiveness of these conversations in action accessible Conversational Dashboard that assists in analyzing conditions for success Face-to-face conversational skill is a fundamental foundation for establishing effective relationships and collaboration. Drawing from their rich careers with coaching and facilitation, the authors of this book offer strategies that will expand your conversational repertoire and provide insight into how to respond meaningfully in an ever-changing environment.

Building Competence in School Consultation

Building Competence in School Consultation
A Developmental Approach

by Daniel S. Newman,Sylvia A. Rosenfield

  • Publisher : Routledge
  • Release : 2018-07-27
  • Pages : 194
  • ISBN : 1317692071
  • Language : En, Es, Fr & De
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School psychologists consistently indicate that consultation is a crucial component of their duties but that they lack sufficient opportunities to develop their corresponding knowledge, skills, and confidence during graduate training. Building Competence in School Consultation directly addresses the need for practical, comprehensive consultation training, including support materials, for school psychologists, counselors, and other professionals working in schools. Drawing from evidence-based approaches as well as experienced instructors’ real-world toolkits, these essential perspectives and activities approach the standard and less common challenges of the school consultant role. Written by two leading experts in consultation, this book brings school psychology research directly to graduate students and both novice and experienced practitioners, providing invaluable context, reflection activities, videos from fellow consultation experts, and resources that translate academic findings into skills ready for immediate use.

Introduction to School Psychology

Introduction to School Psychology
Controversies and Current Practice

by Matthew K. Burns

  • Publisher : Oxford University Press
  • Release : 2019-06-04
  • Pages : 504
  • ISBN : 0190671610
  • Language : En, Es, Fr & De
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The discipline of school psychology has been shaped over the course of its existence by a series of professional and scientific controversies, and by how researchers and practitioners have responded to those controversies. Should there be an entry-level degree requirement for school psychologists? What should a school psychologist's role be with regard to student mental health? Should school psychologists work outside of school settings? Designed for students entering school psychology training programs, Introduction to School Psychology: Controversies and Current Practice examines the debates that have influenced the nature and scope of the profession, and that continue to do so today. This edited textbook is divided into five sections, the first of which describes current practices. The second offers coverage of ethics and relevant legal concerns for school psychologists; cultural competence; and consultation. The third section provides readers with the theoretical foundations of practice and includes a brief chapter on theoretical orientations. The fourth and largest section of the book examines the controversies that shape practice, presenting chapters on idiographic and nomothetic approaches; diagnostic frameworks; assessment and treatment of behavioral disorders; and much more. The final section of the book focuses on contexts and the future of the profession, with chapters on practice in urban and rural communities, technology, and the Futures Conferences.

The New Consultant's Quick Start Guide

The New Consultant's Quick Start Guide
An Action Plan for Your First Year in Business

by Elaine Biech

  • Publisher : John Wiley & Sons
  • Release : 2019-04-30
  • Pages : 288
  • ISBN : 1119556953
  • Language : En, Es, Fr & De
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An action plan for working as a consultant Management consulting is a $250 billion industry and growing at a rate of over four percent annually. Many predict that more than 40 percent of the U.S. workforce will soon be contingent, freelance, or consulting members of the workforce—making this book more relevant than ever. Individuals become independent consultants out of necessity or preference: necessity because they lost their job or the company offered an attractive exit package; preference because they want a career change, more control over their time, or an enriched, varied work situation. Consulting also appeals to the Millennial workforce who are searching for careers that offer a good salary as well as meaningful work. The New Consultant’s Quick Start Guide: • Serves as a companion to The New Business of Consulting • Provides you with a place to plan your transition into consulting • Helps you identify your niche, develop a business plan, charge what you’re worth, and create a marketing strategy to ensure a steady stream of clients • Prepares you for changes you will encounter beyond your professional life, including social, family, and financial aspects The New Consultant’s Quick Start Guide helps you work through the challenges of consulting such as working alone, deciding on necessary insurance coverage, finding your first clients, struggling with cash flow, and understanding market trends.

History, Topography, and Directory of the County Palatine of Durham

History, Topography, and Directory of the County Palatine of Durham
Comprising a General Survey of the County, with Separate Historical, Statistical, and Descriptive Sketches of All the Towns, Boroughs, Ports, Parishes, Chapelries, Townships, Villages, Wards, and Manors. To which are Subjoined A History and Directory of Newcastle-upon-Tyne, and a List of the Seats of the Nobility and Gentry

by Whellan, William, & Co

  • Publisher : Unknown Publisher
  • Release : 1856
  • Pages : 1068
  • ISBN : 9876543210XXX
  • Language : En, Es, Fr & De
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Humility Is the New Smart

Humility Is the New Smart
Rethinking Human Excellence in the Smart Machine Age

by Edward D. Hess,Katherine Ludwig

  • Publisher : Berrett-Koehler Publishers
  • Release : 2020-05-12
  • Pages : 224
  • ISBN : 1626568766
  • Language : En, Es, Fr & De
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Humility Is the New Smart Your job is at risk—if not now, then soon. We are on the leading edge of a Smart Machine Age led by artificial intelligence that will be as transformative for us as the Industrial Revolution was for our ancestors. Smart machines will take over millions of jobs in manufacturing, office work, the service sector, the professions, you name it. Not only can they know more data and analyze it faster than any mere human, say Edward Hess and Katherine Ludwig, but smart machines are free of the emotional, psychological, and cultural baggage that so often mars human thinking. So we can't beat 'em and we can't join 'em. To stay relevant, we have to play a different game. Hess and Ludwig offer us that game plan. We need to excel at critical, creative, and innovative thinking and at genuinely engaging with others—things machines can't do well. The key is to change our definition of what it means to be smart. Hess and Ludwig call it being NewSmart. In this extraordinarily timely book, they offer detailed guidance for developing NewSmart attitudes and four critical behaviors that will help us adapt to the new reality. The crucial mindset underlying NewSmart is humility—not self-effacement but an accurate self-appraisal: acknowledging you can't have all the answers, remaining open to new ideas, and committing yourself to lifelong learning. Drawing on extensive multidisciplinary research, Hess and Ludwig emphasize that the key to success in this new era is not to be more like the machines but to excel at the best of what makes us human.

Becoming an Enlightened Consultant

Becoming an Enlightened Consultant
Awakened by Cancer

by Tom Hilditch

  • Publisher : FriesenPress
  • Release : 2022-03-30
  • Pages : 191
  • ISBN : 1525596276
  • Language : En, Es, Fr & De
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In his successful, forty-year career in the consulting industry, Tom Hilditch never found much time for self-reflection. But all that changed when a frightening medical diagnosis forced him into a prolonged period of quiet time, which coincided with the COVID pandemic and an era of massive social upheaval. When Tom received this precious gift of time to reflect, he experienced a personal transformation that showed him the need to clearly observe and understand himself and others better. Becoming an Enlightened Consultant showcases Tom’s individual awakening, and through this personal lens, it reflects a transformation underway in the consulting industry. This book is geared toward consultants in different stages of their careers: those just beginning, those who want to improve how they mindfully move through their careers, those looking to find and implement an effective exit strategy—and all the regulators, clients, and buyers and sellers of firms. Part One explains the basics of the consulting industry and speaks to the role of individual and collective self-awareness in a firm and how they determine success. This section provides important insights and predictions on leading industry trends and emerging markets. It helps each reader understand how to apply their own exploration into self-awareness in a way that will transform their own and their company’s performance. Part Two provides more practical nuts-and-bolts information about the consulting industry today, types of consulting firms and projects, and the range of clients in the consulting market. Offering a transdisciplinary approach that integrates ecosystems, it explores how human and cultural health is essential to our ability to improve consulting outcomes and to inspire and lead team members and firms to work intelligently and respectfully with their clients. The leading edge isn’t a crowded space, but it can be tremendously rewarding.

Becoming an Independent Information Professional: How to Freelance, Consult, and Contract for Fun and Profit

Becoming an Independent Information Professional: How to Freelance, Consult, and Contract for Fun and Profit
A Book

by Melissa M. Powell

  • Publisher : ABC-CLIO
  • Release : 2017-10-27
  • Pages : 158
  • ISBN : 1440855412
  • Language : En, Es, Fr & De
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Many LIS professionals and LIS students are interested in independent work opportunities, either as a full-time career or on a temporary or part-time basis. This book shares the experiences of successful information professionals who work as contractors or consultants, providing a complete picture of what to expect and a step-by-step plan to start your independent career. • Helps librarians to determine whether they are suited for the career of being an independent information professional • Presents practical advice on every aspect of launching a successful career as an independent information professional—from legal and financial necessities to marketing and management strategies • Offers experience-based insights into the ethics and values of working independently • Shares candid testimonials from practicing consultants who describe what it's like to be an independent information professional

Organizational Culture and Leadership

Organizational Culture and Leadership
A Book

by Edgar H. Schein

  • Publisher : John Wiley & Sons
  • Release : 2016-12-05
  • Pages : 416
  • ISBN : 1119212138
  • Language : En, Es, Fr & De
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The book that defined the field, updated and expanded for today's organizations Organizational Culture and Leadership is the classic reference for managers and students seeking a deeper understanding of the inter-relationship of organizational culture dynamics and leadership. Author Edgar Schein is the 'father' of organizational culture, world-renowned for his expertise and research in the field; in this book, he analyzes and illustrates through cases the abstract concept of culture and shows its importance to the management of organizational change. This new fifth edition shows how culture has become a popular concept leading to a wide variety of research and implementation by various organizations and expands the focus on the role of national cultures in influencing culture dynamics, including some practical concepts for how to deal with international differences. Special emphasis is given to how the role of leadership varies with the age of the organization from founding, through mid-life to old age as the cultural issues vary at each stage. How culture change is managed at each stage and in different types of organizations is emphasized as a central concern of leader behavior.. This landmark book is considered the defining resource in the field. Drawing on a wide range of research, this fifth edition contains 25 percent new and revised material to provide the most relevant new concepts and perspectives alongside the basic culture model that has helped to define the field. Dig into assumptions and typologies to decipher organizational culture Learn how culture begins, thrives, or dies with leadership Manage cultural change effectively and appropriately Understand the leader's role in managing disparate groups The resurgence of interest in organizational culture has spurred an awakening in research, and new information is continuously coming to light. Outdated practices are being replaced by more effective methods, and the resulting shift affects organizations everywhere. Organizational Culture and Leadership is an essential resource for scholars, consultants and leaders seeking continuous improvement in the face of today's business realities.