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Interpersonal Communication Skills in the Workplace

Interpersonal Communication Skills in the Workplace
EBook Edition

by Perry MCINTOSH,Richard A. LUECKE

  • Publisher : AMACOM Div American Mgmt Assn
  • Release : 2008-07-10
  • Pages : 160
  • ISBN : 0761215115
  • Language : En, Es, Fr & De
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Effective communication is an important element of success for every organization, leader, manager, supervisor, and employee. Good communication skills are a prerequisite for advancement in most fields and are key to exercising influence both within and beyond the work group. This edition retains the subject matter strengths of the previous version and augments them with content that reflects new understandings of interpersonal communications, new communication technologies, and new organizational practices that include wider spans of management control, greater employee empowerment, geographically dispersed work groups, and team-based activities. It also contains new material on persuasive communications, dialogue, and nominal group technique. New chapters on techniques for generating ideas and solutions and communicating in the multicultural workplace offer fresh perspectives on topics that have become increasingly important in today’s workplace. Throughout the book, the authors provide assessments, exercises, and Think About It sections that offer readers numerous opportunities for practice and feedback. Any person can realize the benefits of improved communication skills. Interpersonal Communication Skills in the Workplace, Second Edition, provides the insight and expertise needed to achieve this goal. Readers will learn how to: * Solve common communication problems. * Communicate with different personality types. * Read non-verbal cues. * Improve listening skills. * Give effective feedback. * Be sensitive to cultural differences in communication. This is an ebook version of the AMA Self-Study course. If you want to take the course for credit you need to either purchase a hard copy of the course through amaselfstudy.org or purchase an online version of the course through www.flexstudy.com.

Interpersonal Communication

Interpersonal Communication
Competence and Contexts

by Shelley D. Lane

  • Publisher : Routledge
  • Release : 2016-06-23
  • Pages : 400
  • ISBN : 1315506157
  • Language : En, Es, Fr & De
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Interpersonal Communication: Competence and Contexts prepares students to communicate successfully in today's fast-paced and complex society through the implementation of a unique competence-building model. This highly readable text provides the theories, concepts, and applications in a pedagogically sound format based on a model of communication competence made up of three elements: motivation, knowledge, and skill. Studying interpersonal communication through this distinct framework will provide a foundation for students' motivation to communicate competently, increase their knowledge about communication, and enhance their acquisition and performance of communication skills. Covering a broad range of interpersonal communication themes, including strategic alternatives and solutions to communication challenges and information about friendship, family, romantic, and workplace relationships, this Second Edition presents theories, concepts, and activities with engaging examples and an attention-getting design.

Interpersonal Communication

Interpersonal Communication
A Book

by Peter Hartley

  • Publisher : Routledge
  • Release : 2002-01-04
  • Pages : 264
  • ISBN : 1134677219
  • Language : En, Es, Fr & De
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This fully revised and updated second edition: * outlines the main components and distinctive characteristics of interpersonal communication * offers detailed analysis of communication structures, considering their everyday applications and implications * includes new material on race, gender and sexuality * looks to the future of interpersonal communication.

Interpersonal Communication

Interpersonal Communication
A Book

by Charles R. Berger

  • Publisher : Walter de Gruyter GmbH & Co KG
  • Release : 2014-06-18
  • Pages : 626
  • ISBN : 3110276798
  • Language : En, Es, Fr & De
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Interpersonal communication has been studied in terms of both communication functions and specialized contexts. This handbook comprehensively covers the field including research on processes of social influence, the role of communication in the development, maintenance and decline of close personal relationships, nonverbal communication, cognitive approaches, communication and conflict, bargaining and negotiation, health communication, organizational socialization and supervisor-subordinate communication, social networks, and technologically-mediated interpersonal communication. Two chapters are dedicated to research methods in the field. The handbook includes chapters by widely recognized and respected scholars in the field.

Interpretive Approaches to Interpersonal Communication

Interpretive Approaches to Interpersonal Communication
The Aftermath of Counterinsurgency in Guatemala

by Kathryn Carter,Mick Presnell

  • Publisher : SUNY Press
  • Release : 1994-01-01
  • Pages : 272
  • ISBN : 9780791418475
  • Language : En, Es, Fr & De
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The authors fill two contemporary needs: (1) they provide a collection of essays that raises theoretical and methodological issues in the study of interpersonal communication relevant to all researchers in this area of study, and (2) they present a general approach to interpersonal communication that has gained wide acceptance among practitioners and educators, but has been under-represented by advanced research texts.

Social Skills in Interpersonal Communication

Social Skills in Interpersonal Communication
A Book

by Owen Hargie,Christine Saunders,David Dickson

  • Publisher : Psychology Press
  • Release : 1994
  • Pages : 369
  • ISBN : 9780415081375
  • Language : En, Es, Fr & De
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Revised, extended and updated, this edition will continue as the core textbook for students of interpersonal communication as well as for professional groups such as counsellors, doctors, nurses, social workers and psychologists.

Interpersonal Communication

Interpersonal Communication
Relating to Others

by Steven A. Beebe,Susan J. Beebe,Mark V. Redmond

  • Publisher : Unknown Publisher
  • Release : 2016-01
  • Pages : 432
  • ISBN : 9780134202037
  • Language : En, Es, Fr & De
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For courses in Interpersonal Communication Emphasize the importance of relating to others Interpersonal Communication: Relating to Others provides a clear overview of interpersonal communication theory and principles balanced with practical suggestions on how readers can apply these principles to become better communicators. Authors Steven Beebe, Susan Beebe, and Mark Redmond help readers see the importance of becoming other-oriented: a mindful process of considering the thoughts, needs, feelings, and values of others, rather than focusing exclusively on oneself. Thoroughly updated to reflect the latest developments in the field, the Eighth Edition explores the ever-increasing role of technology in interpersonal communication, including the latest research findings about how our electronic connections affect our face-to-face interactions. Also available with MyCommunicationLab® MyCommunicationLab for the Interpersonal Communication course extends learning online to engage students and improve results. Media resources with assignments bring concepts to life, and offer students opportunities to practice applying what they’ve learned. Please note: this version of MyCommunicationLab does not include an eText. Interpersonal Communication: Relating to Others, Eighth Edition is also available via REVEL™, an interactive learning environment that enables students to read, practice, and study in one continuous experience. Note: You are purchasing a standalone product; MyLab™ & Mastering™ does not come packaged with this content. Students, if interested in purchasing this title with MyLab & Mastering, ask your instructor for the correct package ISBN and Course ID. Instructors, contact your Pearson representative for more information. If you would like to purchase both the physical text and MyLab & Mastering, search for: 0134319966 / 9780134319964 Interpersonal Communication: Relating to Others plus MyCommunicationLab® for Interpersonal Communication – Access Card Package, 8/e Package consists of: 0133913910 / 9780133913910 MyCommunicationLab for Interpersonal Communication Access Card 0134202031 / 9780134202037 Interpersonal Communication: Relating to Others, 8/E

ICOMM: Interpersonal Concepts and Competencies

ICOMM: Interpersonal Concepts and Competencies
Foundations of Interpersonal Communication

by Roy Berko,Joan E. Aitken,Andrew Wolvin

  • Publisher : Rowman & Littlefield Publishers
  • Release : 2010-02-16
  • Pages : 470
  • ISBN : 9780742599635
  • Language : En, Es, Fr & De
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ICOMM: Interpersonal Concepts and Competencies, provides an integrated approach to the study of interpersonal communication. This accessibly written but authoritative text emphasizes the development of communication competencies, including skills, understanding of the theory and research that contextualizes the skills to make them relevant to learning, and the motivation to put the skills into practice. While incorporating many traditional intrapersonal and interpersonal topics found in current texts, the book is distinctive in that it offers a skills-based approach that is grounded in solid theory and research. Students will find that the text is written in a personal and friendly manner, stressing concepts, skills, and applications that should be an important part of their daily lives.

Skilled Interpersonal Communication

Skilled Interpersonal Communication
Research, Theory, and Practice

by Owen Hargie,David Dickson

  • Publisher : Psychology Press
  • Release : 2004
  • Pages : 542
  • ISBN : 9780415227193
  • Language : En, Es, Fr & De
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This textbook on communication is directly relevant to a multiplicity of research areas and professions. This revised edition has been expanded to include further research as well as a new chapter on negotiating.

Interpersonal Communication

Interpersonal Communication
Relating to Others

by Steven A. Beebe,Susan J. Beebe,Mark V. Redmond

  • Publisher : Pearson College Division
  • Release : 2013-02-13
  • Pages : 416
  • ISBN : 9780205862733
  • Language : En, Es, Fr & De
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Emphasizes the importance of relating to others Interpersonal Communication: Relating to Others emphasizes the importance of communication confidence in a variety of interpersonal relationships and interpersonal contexts. The text offers exceptional coverage of cultural diversity to help students understand and adapt to differences while learning how to establish common links with others. MyCommunicationLab is an integral part of the Beebe program. Key learning applications include MediaShare, assessment and sample speeches. A better teaching and learning experience This program will provide a better teaching and learning experience-for you and your students. Here's how: Personalize Learning-MyCommunicationLab is online learning. MyCommunicationLab engages students through personalized learning and helps instructors from course preparation to delivery and assessment. Improve Critical Thinking-Learning objectives help students focus on what they need to master. Engage Students-An emphasis on technology keeps the material engaging to today's students. Support Instructors-A full set of supplements, including MyCommunicationLab, provides instructors with all the resources and support they need. 0205953654 / 9780205953653 Interpersonal Communication Plus NEW MyCommunicationLab with eText -- Access Card Package Package consists of: 020586273X / 9780205862733 Interpersonal Communication 0205890857 / 9780205890859 NEW MyCommunicationLab with Pearson eText -- Valuepack Access Card NOTE: MyCommunicationLab does not come automatically packaged with this text.

Skilled Interpersonal Communication

Skilled Interpersonal Communication
Research, Theory and Practice, 5th Edition

by Owen Hargie

  • Publisher : Routledge
  • Release : 2010-09-13
  • Pages : 632
  • ISBN : 1136846646
  • Language : En, Es, Fr & De
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This thoroughly revised edition of the foremost textbook on communication provides an up-to-date review of the current research, theory and practice in this burgeoning field of study. Written by an international expert and founded solidly in research, this book provides a key reference for the study of interpersonal communication.

Interpersonal Communication

Interpersonal Communication
Putting Theory into Practice

by Denise Solomon,Jennifer Theiss

  • Publisher : Routledge
  • Release : 2012-12-12
  • Pages : 464
  • ISBN : 1136511652
  • Language : En, Es, Fr & De
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Some of us may believe that interpersonal communication is a matter of common sense or that skillful communication is an innate ability that you either have or you don’t. In this text, Denise Solomon and Jennifer Theiss demonstrate that interpersonal communication skills are not just common sense; nor are they mysterious qualities that defy learning. Interpersonal Communication: Putting Theory into Practice draws on theory and research in the interpersonal communication discipline to help you identify strategies to improve your communication skills. Denise and Jen introduce interpersonal communication as a subject of scientific research that has enormous relevance to your daily lives. You will learn to use what researchers have discovered about interpersonal communication to improve your own ability to communicate well. You will also read about contemporary research in interpersonal communication, a foundation for establishing skill-building tips. In making research accessible, Denise and Jen show that communication scholars tackle important questions that have real-life relevance, and they dispel myths about interpersonal communication. A touchstone throughout this book is a commitment to topics and applications that can help you in many different situations and throughout your life. The companion website provides self-assessment quizzes, video interviews with scholars, and more. When you have finished reading this text, you will be better prepared to communicate effectively in all areas of your world, with skills and understanding that you can use to improve your interactions with the people around you.

Interpersonal Communication

Interpersonal Communication
A Book

by Richard West,Lynn H. Turner

  • Publisher : SAGE Publications
  • Release : 2018-11-29
  • Pages : 416
  • ISBN : 1544336675
  • Language : En, Es, Fr & De
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Interpersonal Communication, Fourth Edition empowers you to become a more confident communicator by providing you with both the knowledge and the practical skills you need to make effective communication choices in today's rapidly changing and technologically advanced society. Rather than "telling" you how to communicate, authors Richard L. West and Lynn H. Turner offer a toolbox of key skills so you can actively choose and experiment with strategies appropriate for a given situation. Filled with realistic examples and scenarios that reflect the diversity and interactions of today's students, this practical text makes clear connections among theory, skills, and the life situations we all encounter on a daily basis. New to the Fourth Edition: New personal reflection questions for the IPC Careers and IPC Around Us features help you discover the relevance of interpersonal communication in your everyday life. A new applied theory feature, IPC Praxis, shows you how to apply the theories outlined in the chapter narrative to your life experiences. New chapter wrap-ups, key questions for application, and communication application tests provide you with opportunities to assess what you have learned in the chapter. SAGE edge provides you with helpful tools, including eFlashcards, practice quizzes, and more, in one easy-to-use online environment.

Interpersonal Communication

Interpersonal Communication
Pergamon International Library: Pergamon General Psychology Series

by Kurt Danziger

  • Publisher : Elsevier
  • Release : 2016-06-06
  • Pages : 260
  • ISBN : 1483138178
  • Language : En, Es, Fr & De
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Interpersonal Communication focuses on the basic processes of interpersonal communication, emphasizing the importance of reciprocal influence processes in face-to-face interaction. The topics discussed in this book include the manipulation of interpersonal communication; dual aspect of human communication; dimensions of social interaction; nonverbal communication; and social interaction in subhuman primates. The psychotherapy as interpersonal communication; study of disturbed communication in families; and development of interpersonal communication in children are also deliberated. This text likewise covers the cultural differences in interpersonal communication and study of interpersonal processes. This publication is intended for social psychologists, but is also a good reference for those working in related disciplines that require a social psychological treatment of the subject.

Interpersonal Communication

Interpersonal Communication
A Book

by Peter Hartley

  • Publisher : Routledge
  • Release : 2002-01-04
  • Pages : 264
  • ISBN : 1134677227
  • Language : En, Es, Fr & De
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This fully revised and updated second edition: * outlines the main components and distinctive characteristics of interpersonal communication * offers detailed analysis of communication structures, considering their everyday applications and implications * includes new material on race, gender and sexuality * looks to the future of interpersonal communication.

Interpersonal Communication

Interpersonal Communication
A Book

by Charles R. Berger

  • Publisher : Walter de Gruyter GmbH & Co KG
  • Release : 2014-07-28
  • Pages : 626
  • ISBN : 3110373874
  • Language : En, Es, Fr & De
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Interpersonal communication has been studied in terms of both communication functions and specialized contexts. This handbook comprehensively covers the field including research on processes of social influence, the role of communication in the development, maintenance and decline of close personal relationships, nonverbal communication, cognitive approaches, communication and conflict, bargaining and negotiation, health communication, organizational socialization and supervisor-subordinate communication, social networks, and technologically-mediated interpersonal communication. Two chapters are dedicated to research methods in the field. The handbook includes chapters by widely recognized and respected scholars in the field.

The Interpersonal Communication Playbook

The Interpersonal Communication Playbook
A Book

by Teri Kwal Gamble,Michael W. Gamble

  • Publisher : SAGE Publications
  • Release : 2019-01-02
  • Pages : 528
  • ISBN : 1544332793
  • Language : En, Es, Fr & De
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Practical skills for developing successful relationships—both face-to-face and online Written in a conversational style and presented in an innovative handbook format, The Interpersonal Communication Playbook empowers you to take an active role in the development of your communication skills. Best-selling authors Teri Kwal Gamble and Michael Gamble provide you with abundant opportunities to make personal observations, analyze personal experiences, and assess personal growth across interpersonal contexts. Offering an array of communication settings for you to practice your skills, this text makes it easy for you to see how relevant theory can be applied to develop and maintain healthy relationships with family, friends, romantic partners, and coworkers. Key Features Insightful, relatable examples and real-world scenarios engage you and encourage you to critically reflect on your own communication dynamics. “Learning objectives at the beginning of each chapter outline key objectives and help you master important concepts and prepare for exams. Opening vignettes introduce the relevance of chapter content through a contemporary example of communication in action, exemplifying chapter themes with engaging and relevant stories. “What Do You Know?” features promotes self-assessment of knowledge and encourages you to address any misconceptions you discover. “Try This” boxes promote active learning and provide you with opportunities to put your skills into practice. “Reflect On This” boxes connect theory with practice—bringing key concepts and ideas to life. “Analyze This” boxes encourage you to apply critical thinking to examples of interpersonal encounters from literature and popular culture. “Connect the Case” features includes chapter-ending cases designed to help you assess interpersonal communication outcomes to help solidify and further develop the skills learned.

Understanding Interpersonal Communication: Making Choices in Changing Times, Enhanced Edition

Understanding Interpersonal Communication: Making Choices in Changing Times, Enhanced Edition
A Book

by Richard West,Lynn H. Turner

  • Publisher : Cengage Learning
  • Release : 2010-01-01
  • Pages : 672
  • ISBN : 1111792658
  • Language : En, Es, Fr & De
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West and Turner's UNDERSTANDING INTERPERSONAL COMMUNICATION: MAKING CHOICES IN CHANGING TIMES, Enhanced Second Edition, empowers you by providing both the knowledge and practical skills you need to be effective communicators in today's rapidly changing and technologically advanced society. An innovative theory-skill framework, integrated in every chapter, uniquely combines theory and practice, eliminating the perceived division between them while clarifying their fundamental interconnections. The text powerfully supports skill development; rather than telling you how to communicate, the authors list a toolbox of key skills pertaining to each theory so you can actively choose and experiment with strategies appropriate for a given situation. Filled with realistic examples and scenarios that reflect the diversity and interactions of today's students, UNDERSTANDING INTERPERSONAL COMMUNICATION: MAKING CHOICES IN CHANGING TIMES, Enhanced Second Edition, makes clear connections between theory, skills, and the life situations we all encounter on a daily basis. This enhanced second edition includes the student workbook bound in at the end of the text, with chapter goals, outlines, interactive student activities, InfoTrac activities, and journal entries. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.

The Interpersonal Communication Book

The Interpersonal Communication Book
A Book

by Joseph A. DeVito

  • Publisher : Pearson College Division
  • Release : 2015-01-12
  • Pages : 432
  • ISBN : 9780133753813
  • Language : En, Es, Fr & De
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NOTE: You are purchasing a standalone product; MyCommunicationLab® does not come packaged with this content. If you would like to purchase both the physical text and MyCommunicationLab search for 0134127099 / 9780134127095 The Interpersonal Communication Book plus MyCommunicationLab for Interpersonal Communication -- Access Card Package, 14/e, which contains: 0133753816 / 9780133753813 The Interpersonal Communication Book, 14/e 0133913910 / 9780133913910 MyCommunicationLab for Interpersonal Communication Access Card MyCommunicationLab should only be purchased when required by an instructor. For courses in Interpersonal Communication Choices Behind Human Communication The Interpersonal Communication Book approaches the subject of communication through integrative theory, research, and hands-on methods. A threefold approach identifies important communicative concepts: choices in interpersonal situations, the theories and research that support these choices, and the communication skills necessary to effectively use these theories. The text allows readers to examine the question of how, when, and through which channels they should communicate in different contexts. The Fourteenth Edition provides the newest insights and research in person-to-person interaction, making for an up-to-date source for communication study. New features and chapter-by-chapter updates make Interpersonal Communication the most comprehensive, relevant source on the topic. Also available with MyCommunicationLab MyCommunicationLab for the Interpersonal Communication course extends learning online, engaging students and improving results. Media resources with assignments bring concepts to life, and offer students opportunities to practice applying what they've learned. And MediaShare offers an easy, mobile way for students and instructors to interact and engage with speeches, visual aids, group projects, and other files. Please note: this version of MyCommunicationLab does not include an eText. The Interpersonal Communication Book, Fourteenth Edition is also available via REVEL(tm), an immersive learning experience designed for the way today's students read, think, and learn.

Handbook of Interpersonal Communication

Handbook of Interpersonal Communication
A Book

by Gerd Antos,Eija Ventola

  • Publisher : Walter de Gruyter
  • Release : 2008-12-10
  • Pages : 658
  • ISBN : 3110211394
  • Language : En, Es, Fr & De
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Interpersonal communication (IC) is a continuous game between the interacting interactants. It is a give and take - a continuous, dynamic flow that is linguistically realized as discourse as an on-going sequence of interactants' moves. Interpersonal communication is produced and interpreted by acting linguistically, and this makes it a fascinating research area. The handbook, Interpersonal Communication , examines how interactants manage to exchange facts, ideas, views, opinions, beliefs, emotion, etc. by using the linguistic systems and the resources they offer. In interpersonal communication, the fine-tuning of individuals' use of the linguistic resources is continuously probed. The language used in interpersonal communication enhances social relations between interactants and keeps the interaction on the normal track. When interaction gets off the track, linguistic miscommunication may also destroy social relationships. This volume is essentially concerned with this fine-tuning in discourse, and how it is achieved among various interactant groups. The volume departs from the following fundamental questions: How do interpersonal relations manifest themselves in language? What is the role of language in developing and maintaining relationships in interpersonal communication? What types of problems occur in interpersonal communication and what kind of strategies and means are used to solve them? How does linguistically realized interpersonal communication interact with other semiotic modes? Interpersonal communication is seen and researched from the perspective of what is being said or written, and how it is realized in various generic forms. The current research also gives attention to other semiotic modes which interact with the linguistic modes. It is not just the social roles of interactants in groups, the possible media available, the non-verbal behaviors, the varying contextual frames for communication, but primarily the actual linguistic manifestations that we need to focus upon when we want to have a full picture of what is going on in human interpersonal communication. It is this linguistic perspective that the volume aims to present to all researchers interested in IC. The volume offers an overview of the theories, methods, tools, and resources of linguistically-oriented approaches, e.g. from the fields of linguistics, social psychology, sociology, and semiotics, for the purpose of integration and further development of the interests in IC., Topics e.g.: Orientation to interaction as primarily linguistically realized processes Expertise on theorizing and analyzing cultural and situational contexts where linguistic processes are realized Expertise on handling language corpora Expertise on theorizing and analyzing interaction types as genres Orientation to an integrated view of linguistic and non-linguistic participant activities and of how interactants generate meanings and interact with space Expertise on researching the management of the linguistic flow in interaction and its successfulness.