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Interview Techniques for UX Practitioners

Interview Techniques for UX Practitioners
A User-Centered Design Method

by Chauncey Wilson

  • Publisher : Newnes
  • Release : 2013-11-23
  • Pages : 100
  • ISBN : 0124104509
  • Language : En, Es, Fr & De
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Much of the work of user-centered design practitioners involves some type of interviewing. While interviewing is an important skill, many colleagues have little or no formal training in interviewing methods and often learn on the job with limited feedback on the quality of their interviews. This book teaches readers about the three basic interview methods: structured interviews, semi-structured interviews, and unstructured interviews. The author discusses the various strengths, weaknesses, issues with each type of interview, and includes best practices and procedures for conducing effective and efficient interviews. The book dives into the detailed information about interviews that haven’t been discussed before – readers learn how and when to ask the "how" and "why" questions to get a deeper understanding of problems, concepts, and processes, as well as discussions on laddering and critical incident techniques. Because so much of what UX practitioners do involves good interviewing skills, this is your one-stop resource with the definitions, processes, procedures and best practices on the basic approaches.

Winning the Game with UX Design & CRO

Winning the Game with UX Design & CRO
Supercharging Your Website Design with Conversion Rate Optimization and UX Research

by Alexander Rådahl

  • Publisher : RÅDAHL
  • Release : 2021-11-15
  • Pages : 248
  • ISBN : 8293915013
  • Language : En, Es, Fr & De
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“If I had 1 hour to solve a problem [...] I would spend the first 55 minutes determining the proper question to ask, for once I know the proper question, I could solve the problem in less than 5 minutes.” — Albert Einstein In Winning the Game with UX Design & CRO, Author and website design authority Alexander Rådahl draws on years of experience in high-end website development to offer you time-tested methods that any website developer can use to optimize your website’s user experience, in order to significantly improve conversion rate, click-through percentages and customer engagement metrics. In this invaluable user experience and CRO guide, you will learn ‘real-world’ tested methods that can be effectively applied around the globe by website designers, with any level of prior experience: How to build websites that convert at optimum levels using CRO and UI UX Design, in a perfect marriage of web design, target audience identification and engagement How to use the 5 main principles that will maximize your website conversion rate: clarity, simplicity, credibility, urgency and social proof. Insider secrets about how CRO is used by tech giants like Uber, Airbnb, and Shopify... and how you can use the same approaches to exponentially expand your engagement. The Top 3 CRO strategies that top website designers use to stimulate sales and visibility – UX research and optimization, sales funnel analysis and A/B testing. The CRO tools that tech professionals use and how even beginning e-commerce business owners can use them to increase sales – Google Analytics, Google Search, Heap Analytics, Hotjar and more. Whether you want to start experimenting with an upgraded website design, or need some inspiration for your next project, Winning the Game with UX Design & CRO has something for everyone. Get ready to take your web designs to another level by implementing these simple changes!

97 Things Every UX Practitioner Should Know

97 Things Every UX Practitioner Should Know
A Book

by Daniel Berlin

  • Publisher : "O'Reilly Media, Inc."
  • Release : 2021-05-11
  • Pages : 298
  • ISBN : 149208512X
  • Language : En, Es, Fr & De
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Tap into the wisdom of experts to learn what every UX practitioner needs to know. With 97 short and extremely useful articles, you'll discover new approaches to old problems, pick up road-tested best practices, and hone your skills through sound advice. Working in UX involves much more than just creating user interfaces. UX teams struggle with understanding what's important, which practices they should know deeply, and what approaches aren't helpful at all. With these 97 concise articles, editor Dan Berlin presents a wealth of advice and knowledge from experts who have practiced UX throughout their careers. Bring Themes to Exploratory Research--Shanti Kanhai Design for Content First--Marli Mesibov Design for Universal Usability--Ann Chadwick-Dias Be Wrong on Purpose--Skyler Ray Taylor Diverse Participant Recruiting Is Critical to Authentic User Research--Megan Campos Put On Your InfoSec Hat to Improve Your Designs--Julie Meridian Boost Your Emotional Intelligence to Move from Good to Great UX--Priyama Barua

Understanding Your Users

Understanding Your Users
A Practical Guide to User Research Methods

by Kathy Baxter,Catherine Courage,Kelly Caine

  • Publisher : Morgan Kaufmann
  • Release : 2015-05-20
  • Pages : 568
  • ISBN : 0128006099
  • Language : En, Es, Fr & De
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This new and completely updated edition is a comprehensive, easy-to-read, "how-to" guide on user research methods. You'll learn about many distinct user research methods and also pre- and post-method considerations such as recruiting, facilitating activities or moderating, negotiating with product developments teams/customers, and getting your results incorporated into the product. For each method, you'll understand how to prepare for and conduct the activity, as well as analyze and present the data - all in a practical and hands-on way. Each method presented provides different information about the users and their requirements (e.g., functional requirements, information architecture). The techniques can be used together to form a complete picture of the users' needs or they can be used separately throughout the product development lifecycle to address specific product questions. These techniques have helped product teams understand the value of user experience research by providing insight into how users behave and what they need to be successful. You will find brand new case studies from leaders in industry and academia that demonstrate each method in action. This book has something to offer whether you are new to user experience or a seasoned UX professional. After reading this book, you'll be able to choose the right user research method for your research question and conduct a user research study. Then, you will be able to apply your findings to your own products. Completely new and revised edition includes 30+% new content! Discover the foundation you need to prepare for any user research activity and ensure that the results are incorporated into your products Includes all new case studies for each method from leaders in industry and academia

Design, User Experience, and Usability: Design for Contemporary Technological Environments

Design, User Experience, and Usability: Design for Contemporary Technological Environments
10th International Conference, DUXU 2021, Held as Part of the 23rd HCI International Conference, HCII 2021, Virtual Event, July 24–29, 2021, Proceedings, Part III

by Marcelo M. Soares,Elizabeth Rosenzweig,Aaron Marcus

  • Publisher : Springer Nature
  • Release : 2021-07-03
  • Pages : 588
  • ISBN : 3030782271
  • Language : En, Es, Fr & De
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This three volume set LNCS 12779, 12780, and 12781 constitutes the refereed proceedings of the 10th International Conference on Design, User Experience, and Usability, DUXU 2021, held as part of the 23rd International Conference, HCI International 2021, which took place in July 2021. Due to COVID-19 pandemic the conference was held virtually. The total of 1276 papers and 241 posters included in the 39 HCII 2021 proceedings volumes was carefully reviewed and selected from 5222 submissions. The papers of DUXU 2021, Part III are organized in topical sections named: Mobile UX Research and Design; DUXU for Extended Reality; DUXU for the Creative Industries; Usability and UX Studies.

HCI International 2021 - Late Breaking Posters

HCI International 2021 - Late Breaking Posters
23rd HCI International Conference, HCII 2021, Virtual Event, July 24–29, 2021, Proceedings, Part I

by Constantine Stephanidis

  • Publisher : Springer Nature
  • Release : 2021
  • Pages : 129
  • ISBN : 3030901769
  • Language : En, Es, Fr & De
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HCI International 2015 - Posters’ Extended Abstracts

HCI International 2015 - Posters’ Extended Abstracts
International Conference, HCI International 2015, Los Angeles, CA, USA, August 2-7, 2015. Proceedings, Part II

by Constantine Stephanidis

  • Publisher : Springer
  • Release : 2015-07-20
  • Pages : 730
  • ISBN : 3319213830
  • Language : En, Es, Fr & De
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This is the second volume of the two-volume set (CCIS 528 and CCIS 529) that contains extended abstracts of the posters presented during the 17th International Conference on Human-Computer Interaction, HCII 2015, held in Heraklion, Crete, Greece in August 2015. The total of 1462 papers and 246 posters presented at the HCII 2015 conferences was carefully reviewed and selected from 4843 submissions. These papers address the latest research and development efforts and highlight the human aspects of design and use of computing systems. The papers thoroughly cover the entire field of human-computer interaction, addressing major advances in knowledge and effective use of computers in a variety of application areas. The papers included in this volume are organized in the following topical sections: mobile interaction and smart devices; social media; HCI in business and innovation; learning technologies; HCI in health; assistive technologies and environments; fitness and well-being applications; location and context awareness; urban interaction; automotive and aviation; design and user studies.

Geographic Citizen Science Design

Geographic Citizen Science Design
No one left behind

by Artemis Skarlatidou,Muki Haklay

  • Publisher : UCL Press
  • Release : 2021-02-04
  • Pages : 400
  • ISBN : 1787356124
  • Language : En, Es, Fr & De
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Little did Isaac Newton, Charles Darwin and other ‘gentlemen scientists’ know, when they were making their scientific discoveries, that some centuries later they would inspire a new field of scientific practice and innovation, called citizen science. The current growth and availability of citizen science projects and relevant applications to support citizen involvement is massive; every citizen has an opportunity to become a scientist and contribute to a scientific discipline, without having any professional qualifications. With geographic interfaces being the common approach to support collection, analysis and dissemination of data contributed by participants, ‘geographic citizen science’ is being approached from different angles. Geographic Citizen Science Design takes an anthropological and Human-Computer Interaction (HCI) stance to provide the theoretical and methodological foundations to support the design, development and evaluation of citizen science projects and their user-friendly applications. Through a careful selection of case studies in the urban and non-urban contexts of the Global North and South, the chapters provide insights into the design and interaction barriers, as well as on the lessons learned from the engagement of a diverse set of participants; for example, literate and non-literate people with a range of technical skills, and with different cultural backgrounds. Looking at the field through the lenses of specific case studies, the book captures the current state of the art in research and development of geographic citizen science and provides critical insight to inform technological innovation and future research in this area.

SIMULATION & GAMING THROUGH TIMES AND ACROSS DISCIPLINES

SIMULATION & GAMING THROUGH TIMES AND ACROSS DISCIPLINES
A Book

by Marcin Wardaszko

  • Publisher : Akademia Leona Kozminskiego
  • Release : 2019-08-30
  • Pages : 687
  • ISBN : 8366502015
  • Language : En, Es, Fr & De
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The ISAGA 50th Anniversary Conference proceedings is a collection of 76 accepted submissions. The proposed papers and posters are very diversified and have backgrounds in many areas, yet they come together in the simulation and gaming. We had 12 tracks for papers, a poster submission track, workshops track, and thematic sessions proposals track. The 50th anniversary track will allow us to look back at our heritage. The core tracks with the biggest number of submissions are the simulation and gaming track and game science theory track. For the first time, we also had tracks for gaming technology, AR/VR, e-sport science and gaming cultures, we have received many interesting and quality submissions, which will add new perspective and diversity to our field. ISAGA wants to stay relevant and up-to-date with the current problems; thus the tracks for S&G for logistics and smart infrastructure, gaming for individual efficacy and performance and gaming for sustainable development goals. We have also received ten poster submissions with very interesting topics.

Flow Experience

Flow Experience
Empirical Research and Applications

by László Harmat,Frans Ørsted Andersen,Fredrik Ullén,Jon Wright,Gaynor Sadlo

  • Publisher : Springer
  • Release : 2016-05-15
  • Pages : 392
  • ISBN : 331928634X
  • Language : En, Es, Fr & De
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This volume provides updates and informs the reader about the development of the current empirical research on the flow experience. It opens up some new research questions at the frontiers of the field. The book offers an overview on the latest findings in flow research in several fields such as social psychology, neuropsychology, performing arts and sport, education, work and everyday experiences. It integrates the latest knowledge on experimental studies of optimal experience with the theoretical foundation of psychological flow that was laid down in the last decades.

Innovation Through Information Systems

Innovation Through Information Systems
Volume II: A Collection of Latest Research on Technology Issues

by Frederik Ahlemann

  • Publisher : Springer Nature
  • Release : 2021
  • Pages : 129
  • ISBN : 3030867978
  • Language : En, Es, Fr & De
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Design, User Experience, and Usability. Design for Contemporary Interactive Environments

Design, User Experience, and Usability. Design for Contemporary Interactive Environments
9th International Conference, DUXU 2020, Held as Part of the 22nd HCI International Conference, HCII 2020, Copenhagen, Denmark, July 19–24, 2020, Proceedings, Part II

by Aaron Marcus,Elizabeth Rosenzweig

  • Publisher : Springer Nature
  • Release : 2020-07-10
  • Pages : 735
  • ISBN : 3030497607
  • Language : En, Es, Fr & De
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This book constitutes the refereed proceedings of the 9th International Conference on Design, User Experience, and Usability, DUXU 2020, held as part of the 22nd International Conference on Human-Computer Interaction, HCII 2020, in Copenhagen, Denmark, in July 2020. The conference was held virtually due to the COVID-19 pandemic. From a total of 6326 submissions, a total of 1439 papers and 238 posters has been accepted for publication in the HCII 2020 proceedings. The 50 papers included in this volume were organized in topical sections on interactions in intelligent and IoT environments, usability aspects of handheld and mobile devices, designing games and immersive experiences, and UX studies in automotive and transport.

UX for the Web

UX for the Web
Build websites for user experience and usability

by Marli Ritter,Cara Winterbottom

  • Publisher : Packt Publishing Ltd
  • Release : 2017-09-28
  • Pages : 306
  • ISBN : 1787126161
  • Language : En, Es, Fr & De
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Learn how UX and design thinking can make your site stand out from the rest of the internet. About This Book Learn everything you need to know about UX for your Web Design. Design B2B, B2C websites that stand out from the competitors with this guide Enhance your business by improving customer accessibility and retention. Who This Book Is For If you're a designer, developer, or just someone who has the desire to create websites that are not only beautiful to look at but also easy to use and fully accessible to everyone, including people with special needs, UX for the Web will provide you with the basic building blocks to achieve just that. What You Will Learn Discover the fundamentals of UX and the User-Centered Design (UCD) Process. Learn how UX can enhance your brand and increase user retention Learn how to create the golden thread between your product and the user Use reliable UX methodologies to research and analyze data to create an effective UX strategy Bring your UX strategy to life with wireframes and prototypes Set measurable metrics and conduct user tests to improve digital products Incorporate the Web Content Accessibility Guidelines (WCAG) to create accessible digital products In Detail If you want to create web apps that are not only beautiful to look at, but also easy to use and fully accessible to everyone, including people with special needs, this book will provide you with the basic building blocks to achieve just that. The book starts with the basics of UX, the relationship between Human-Centered Design (HCD), Human-Computer Interaction (HCI), and the User-Centered Design (UCD) Process; it gradually takes you through the best practices to create a web app that stands out from your competitors. You'll also learn how to create an emotional connection with the user to increase user interaction and client retention by different means of communication channels. We'll guide you through the steps in developing an effective UX strategy through user research and persona creation and how to bring that UX strategy to life with beautiful, yet functional designs that cater for complex features with micro interactions. Practical UX methodologies such as creating a solid Information Architecture (IA), wireframes, and prototypes will be discussed in detail. We'll also show you how to test your designs with representative users, and ensure that they are usable on different devices, browsers and assistive technologies. Lastly, we'll focus on making your web app fully accessible from a development and design perspective by taking you through the Web Content Accessibility Guidelines (WCAG). Style and Approach This is an easy-to-understand step-by-step guide with full of examples to that will help you in creating good UX for your web applications.

Radical Solutions for Education in a Crisis Context

Radical Solutions for Education in a Crisis Context
COVID-19 as an Opportunity for Global Learning

by Daniel Burgos,Ahmed Tlili,Anita Tabacco

  • Publisher : Springer Nature
  • Release : 2020-12-21
  • Pages : 323
  • ISBN : 9811578699
  • Language : En, Es, Fr & De
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This book presents how to keep working on education in contexts of crisis, such as emergencies, zones of conflict, wars and health pandemics such as COVID-19. Specifically, this work shows a number of strategies to support global learning and teaching in online settings. Particularly, it first presents how to facilitate knowledge sharing and raising awareness about a specific crisis, to increase people’s safety, including educators and learners. The book then discusses various techniques, mechanisms and services that could be implemented to provide effective learning support for learners, especially in learning environments that they do not daily use, such as physical classrooms. Further, the work presents how to teach and support online educators, no matter if they are school teachers, university lecturers, youth social workers, vocational training facilitators or of any other kind. Finally, it describes worldwide case studies that have applied practical steps to keep education running during a crisis. This book provides readers with insights and guidelines on how to maintain learning undisrupted during contexts of crisis. It also provides basic and practical recommendations to the various stakeholders in educational contexts (students, content providers, technology services, policy makers, school teachers, university lecturers, academic managers, and others) about flexible, personalised and effective education in the context of crisis.

Advances in Production Management Systems. Towards Smart Production Management Systems

Advances in Production Management Systems. Towards Smart Production Management Systems
IFIP WG 5.7 International Conference, APMS 2019, Austin, TX, USA, September 1–5, 2019, Proceedings, Part II

by Farhad Ameri,Kathryn E. Stecke,Gregor von Cieminski,Dimitris Kiritsis

  • Publisher : Springer Nature
  • Release : 2019-08-23
  • Pages : 645
  • ISBN : 3030299961
  • Language : En, Es, Fr & De
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The two-volume set IFIP AICT 566 and 567 constitutes the refereed proceedings of the International IFIP WG 5.7 Conference on Advances in Production Management Systems, APMS 2019, held in Austin, TX, USA. The 161 revised full papers presented were carefully reviewed and selected from 184 submissions. They discuss globally pressing issues in smart manufacturing, operations management, supply chain management, and Industry 4.0. The papers are organized in the following topical sections: lean production; production management in food supply chains; sustainability and reconfigurability of manufacturing systems; product and asset life cycle management in smart factories of industry 4.0; variety and complexity management in the era of industry 4.0; participatory methods for supporting the career choices in industrial engineering and management education; blockchain in supply chain management; designing and delivering smart services in the digital age; operations management in engineer-to-order manufacturing; the operator 4.0 and the Internet of Things, services and people; intelligent diagnostics and maintenance solutions for smart manufacturing; smart supply networks; production management theory and methodology; data-driven production management; industry 4.0 implementations; smart factory and IIOT; cyber-physical systems; knowledge management in design and manufacturing; collaborative product development; ICT for collaborative manufacturing; collaborative technoloy; applications of machine learning in production management; and collaborative technology.

Research Advances in the Mathematical Education of Pre-service Elementary Teachers

Research Advances in the Mathematical Education of Pre-service Elementary Teachers
An International Perspective

by Gabriel J. Stylianides,Keiko Hino

  • Publisher : Springer
  • Release : 2017-11-16
  • Pages : 304
  • ISBN : 331968342X
  • Language : En, Es, Fr & De
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This book examines new trends and developments in research related to the mathematical education of pre-service elementary teachers, and explores the implications of these research advances for theory and practice in teacher education. The book is organized around the following four overarching themes: pre-service teachers’ mathematics content and mathematics-specific pedagogical preparation; professional growth through activities and assessment tools used in mathematics teacher preparation programs; pre-service mathematics teachers’ knowledge and beliefs; and perspectives on noticing in the preparation of elementary mathematics teachers. Including contributions from researchers working in 11 different countries, the book offers a forum for discussing and debating the state of the art regarding the mathematical preparation of pre-service elementary teachers. By presenting and discussing the findings of research conducted in different countries, the book offers also opportunities to readers to learn about varying teacher education practices around the world, such as: innovative practices in advancing or assessing teachers’ knowledge and beliefs, similarities and differences in the formal mathematics education of teachers, types of and routes in teacher education, and factors that can influence similarities or differences.

Digital Media and the Politics of Transformation in the Arab World and Asia

Digital Media and the Politics of Transformation in the Arab World and Asia
A Book

by Carola Richter,Anna Antonakis,Cilja Harders

  • Publisher : Springer
  • Release : 2018-03-12
  • Pages : 189
  • ISBN : 3658207000
  • Language : En, Es, Fr & De
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In times of increasing mediatization and digitalization media play an important role in political and societal transformation processes. The authors of this volume take an actor-centered perspective to shed light on current cases in Arab and Asian countries. They inquire into the ways processes of networking and mobilization evolve in the context of restricted media systems and state-dominated public spheres. It features original research about various social and political actors such as women’s rights activists, public intellectuals, anarchists and Islamists.

Simulation Gaming Through Times and Disciplines

Simulation Gaming Through Times and Disciplines
50th International Simulation and Gaming Association Conference, ISAGA 2019, Warsaw, Poland, August 26–30, 2019, Revised Selected Papers

by Marcin Wardaszko,Sebastiaan Meijer,Heide Lukosch,Hidehiko Kanegae,Willy Christian Kriz,Mariola Grzybowska-Brzezińska

  • Publisher : Springer Nature
  • Release : 2021-03-26
  • Pages : 460
  • ISBN : 3030721329
  • Language : En, Es, Fr & De
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This book constitutes revised selected papers from the 50th International Simulation and Gaming Association Conference, ISAGA 2019, which took place in Warsaw, Poland, during August 26–30, 2019.The 38 papers presented in this volume were carefully reviewed and selected from 72 submissions. They were organized in topical sections named: simulation gaming in the science space; simulation gaming design and implementation; simulation games for current challenges; simulation games and gamification; and board perspective on simulation gaming.

ECEL 2018 17th European Conference on e-Learning

ECEL 2018 17th European Conference on e-Learning
A Book

by Anonim

  • Publisher : Academic Conferences and publishing limited
  • Release : 2018-11-01
  • Pages : 129
  • ISBN : 1912764083
  • Language : En, Es, Fr & De
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The European Conference on e-Learning was established 17 years ago. It has been held in France, Portugal, England, The Netherlands, Greece and Denmark to mention only a few of the countries who have hosted it. ECEL is generally attended by participants from more than 40 countries and attracts an interesting combination of academic scholars, practitioners and individuals who are engaged in various aspects of e-Learning. Among other journals, the Electronic Journal of e-Learning publishes a special edition of the best papers presented at this conference.

Computer Systems Experiences of Users with and Without Disabilities

Computer Systems Experiences of Users with and Without Disabilities
An Evaluation Guide for Professionals

by Simone Borsci,Masaaki Kurosu,Stefano Federici,Maria Laura Mele

  • Publisher : CRC Press
  • Release : 2013-11-18
  • Pages : 295
  • ISBN : 1466511133
  • Language : En, Es, Fr & De
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This book provides the necessary tools for the evaluation of the interaction between the user who is disabled and the computer system that was designed to assist that person. The book creates an evaluation process that is able to assess the user's satisfaction with a developed system. Presenting a new theoretical perspective in the human computer interaction evaluation of disabled persons, it takes into account all of the individuals involved in the evaluation process.