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Managing Conflict Through Communication

Managing Conflict Through Communication

by Dudley D. Cahn,Ruth Anna Abigail

  • Publisher : Pearson College Division
  • Release : 2013
  • Pages : 324
  • ISBN : 9780205862139
  • Language : En, Es, Fr & De
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Ruth Anna Abigail appears as the first named author on the previous edition.

Managing Conflict Through Communication

Managing Conflict Through Communication

by Dudley D. Cahn,Ruth Anna Abigail

  • Publisher : Allyn & Bacon
  • Release : 2006-02
  • Pages : 319
  • ISBN :
  • Language : En, Es, Fr & De
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Muscle is built with weights, food, rest and sweat. All bodybuilders create their bodies with these four elements... in the beginning. But there comes a time when the muscle gains slow down. This is when they need to increase their body's anabolic, or muscle-building, capacity. This book is about increasing the body's anabolic capacity.

Managing Conflict Through Communication

Managing Conflict Through Communication

by Ruth Anna Abigail,Dudley D. Cahn

  • Publisher : Pearson College Division
  • Release : 2011
  • Pages : 306
  • ISBN : 9780205685561
  • Language : En, Es, Fr & De
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Rev. ed. of: Managing conflict through communication / Dudley D. Cahn, Ruth Anna Abigail. 3rd ed.

Managing Conflict through Communication

Managing Conflict through Communication

by Dudley D. Cahn

  • Publisher : Pearson Higher Ed
  • Release : 2013-06-07
  • Pages : 320
  • ISBN : 0205914853
  • Language : En, Es, Fr & De
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Comprehensive and accessible coverage of the study of conflict Managing Conflict Through Communication helps students approach conflict constructively and learn more positive conflict management and resolution skills. Narratives and case studies make the material accessible and engaging to a diverse student audience. Discussion questions and exercises throughout the text provide a basis for classroom discussion and practical applications of concepts. This text is available in a variety of formats — print and digital. Check your favorite digital provider for your eText, including CourseSmart, Kindle, Nook, and more. Learning Goals Upon completing this book, readers will be able to: Exercise positive conflict management and resolution skills Understand why communication is essential to interpersonal relationships Question the thoughts, feelings, and behaviors about conflict they have experienced in the past 0205956262 / 9780205956265 Managing Conflict Through Communication Plus MySearchLab with eText -- Access Card Package Package consists of 0205239927 / 9780205239924 MySearchLab with Pearson eText -- Valuepack Access Card 0205862136 / 9780205862139 Managing Conflict through Communication 5/e

Conflict Management and Intercultural Communication

Conflict Management and Intercultural Communication
The Art of Intercultural Harmony

by Xiaodong Dai,Guo-Ming Chen

  • Publisher : Routledge
  • Release : 2017-02-21
  • Pages : 318
  • ISBN : 1351971484
  • Language : En, Es, Fr & De
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In the globally interconnected world, conflicts often arise as a result of tensions between different cultural perceptions and diverse social preferences. Effectively managing conflicts and harmonizing intercultural relationships are essential tasks of intercultural communication research. This book seeks to find effective intercultural conflict management solutions by bringing together a group of leading international scholars from different disciplines to tackle the problem. Consisting of two parts, this book covers major theoretical perspectives of conflict management and harmony development in the first and conflict management and harmony development in different cultural contexts in the second. Integrating the latest work on conflict management and intercultural harmony, Conflict Management and Intercultural Communication takes an interdisciplinary approach, adopts diverse perspectives, and provides for a wide range of discussions. It will serve as a useful resource for teachers, researchers, students and professionals alike.

Conflict and Communication

Conflict and Communication

by Fred E. Jandt

  • Publisher : SAGE Publications
  • Release : 2016-03-22
  • Pages : 272
  • ISBN : 1506308295
  • Language : En, Es, Fr & De
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Conflict and Communication introduces students to important theories, key concepts, and essential research in the study of conflict, along with practical skills for managing conflict in their daily lives. Author Fred E. Jandt illustrates how effective communication can be used to manage conflict in relationships and within organizational and group contexts. Along with foundational coverage of conflict styles, mediation, and negotiation skills, the text also features new and emerging models of conflict management, including chapters examining the challenges of conflict between cultures, a chapter on family and organizations, information on both face-to-face and online bullying, a detailed step-by-step guide for mediation, and more emphasis on online dispute resolution.

Communication Strategies for Managing Conflict

Communication Strategies for Managing Conflict
A Guide for Academic Leaders

by Mary Lou Higgerson

  • Publisher : John Wiley & Sons
  • Release : 2016-03-21
  • Pages : 368
  • ISBN : 1118761626
  • Language : En, Es, Fr & De
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The conflict management guide academic leaders have been searching for Communication Strategies for Managing Conflict gives academic leaders the tools and insight they need to effectively manage conflict affiliated with leading change and problematic faculty performance. Using case studies that bring typical issues to light, this book guides you through difficult situations with strategies and analyses of key issues, variables, and options. The real-life examples show you effective conflict management at work, and provide direct application to your own tricky leadership situations. You'll learn how to deal with difficult people, how to have difficult conversations, and how to successfully manage change in the face of departmental resistance. Written by an experienced academic leader, consultant, and writer, this practical guide provides the leadership training academics wish they already had. Successful conflict management is essential not just to departments, but to the entire institution. Senior leaders, faculty, and students all rely on you to smooth the change process and keep the department running smoothly. This book gives you a foundation in the critical skills for managing conflict when leading change and managing problem performance, and the insight to apply them appropriately. Communicate more effectively with students, parents, and faculty Navigate difficult conversations with tenured faculty more successfully Lead change more effectively Mentor and manage problem performance more effectively Keep faculty performing well and focused on the right priorities Most academic leaders come into their position reluctantly, with little or no preparation for the role, receive very little training or coaching, and are thus not equipped to manage conflict when it arises. Communication Strategies for Managing Conflict is a lively, readable, and practical guide that will prove useful in the most difficult and common departmental situations.

Communication and Conflict Management in Churches and Christian Organizations

Communication and Conflict Management in Churches and Christian Organizations

by Kenneth O. Gangel,Sam Canine

  • Publisher : Wipf and Stock Publishers
  • Release : 2002-03-05
  • Pages : 288
  • ISBN : 1579109020
  • Language : En, Es, Fr & De
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Managing Conflict and Negotiation

Managing Conflict and Negotiation

by B. D. Singh

  • Publisher : Excel Books India
  • Release : 2008-12
  • Pages : 297
  • ISBN : 9788174466426
  • Language : En, Es, Fr & De
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Conflict is something inevitable. It is an integral part of our lives. Normally we work in groups and while working, we relate with our superiors, peers and juniors. While relating, more often than not, conflicting situations arise which take toll on our precious time and energy. Therefore, understanding and management of conflict become very important. This book deals with different conceptual aspects of conflict and its effective management. The most popular and effective style of resolving conflict is through dialogue, which is popularly known as negotiation. Through negotiation people deal with differences, which they do, consciously or unconsciously, throughout their lives. The part of the book dealing with negotiation takes care of the details about different aspects of negotiation – strategies, preparation, processes and multicultural and ethical dimensions related to it. The book contains live cases, which will provide useful insight on the theoretical and conceptual aspects to the students. The book will go a long way in meeting with the requirements of the management students by providing consolidated material on the subject.

Managing Interpersonal Conflict

Managing Interpersonal Conflict

by William A. Donohue

  • Publisher : SAGE Publications
  • Release : 1992-07-01
  • Pages : 171
  • ISBN : 150632083X
  • Language : En, Es, Fr & De
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This book explores the process of interpersonal conflict - from the initial decision as to whether or not to confront differences through to how to plan the actual confrontation. It deals extensively with negotiation and, where negotiation proves unsuccessful, with third-party dispute resolution. To avoid destructive or violent behaviour, Donohue emphasizes the importance of keeping conflicts under control and of focusing on the pertinent issues. He argues that the key to managing conflict is to address differences collaboratively so that the parties can create better solutions and, ultimately, strengthen their relationships.

The SAGE Handbook of Conflict Communication

The SAGE Handbook of Conflict Communication
Integrating Theory, Research, and Practice

by John G. Oetzel,Stella Ting-Toomey

  • Publisher : SAGE Publications
  • Release : 2013-02-14
  • Pages : 912
  • ISBN : 1483315428
  • Language : En, Es, Fr & De
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This second edition of the award-winning The SAGE Handbook of Conflict Communication emphasizes constructive conflict management from a communication perspective, identifying the message as the focus of conflict research and practice. Editors John G. Oetzel and Stella Ting-Toomey, along with expert researchers in the discipline, have assembled in one resource the knowledge base of the field of conflict communication; identified the best theories, ideas, and practices of conflict communication; and provided the opportunity for scholars and practitioners to link theoretical frameworks and application tools.

Module 3: Managing Conflict and Workplace Relationships

Module 3: Managing Conflict and Workplace Relationships

by James O'Rourke,Sandra Collins

  • Publisher : Cengage Learning
  • Release : 2008-04-28
  • Pages : 120
  • ISBN : 9780324584196
  • Language : En, Es, Fr & De
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Creative conflict, along with harmony and synchronicity in the workplace, are issues that are commonly avoided, simply because they're misunderstood, or because no one knew what to say. MANAGING CONFLICT AND WORKPLACE RELATIONSHIPS, Second Edition, uses an approach that involves far more than dispute resolution or figuring out how limited resources can be distributed equitably among people who think they all deserve more. This module shows readers how to manage their own emotions, as well as those of others. MANAGING CONFLICT AND WORKPLACE RELATIONSHIPS, Second Edition, helps readers understand conflict and clearly illustrates how to deal with it. This book can be bundled or customized with any of the O'Rourke Modules or with any of our best-selling Business Communication books. Cases and solutions will be posted online. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.

Managing Conflict in Organizations

Managing Conflict in Organizations

by M. Afzalur Rahim

  • Publisher : Routledge
  • Release : 2017-07-12
  • Pages : 311
  • ISBN : 1351507273
  • Language : En, Es, Fr & De
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After much debate by business professionals, organizational conflict is now considered normal and legitimate; it may even be a positive indicator of effective organizational management. Within certain limits, conflict can be essential to productivity. This book contributes to the investigation of organizational conflict by analyzing its origins, forms, benefits, and consequences. Conflict has benefits: it may lead to solutions to problems, creativity, and innovation. In contrast, little or no conflict in organizations may lead to stagnation, poor decisions, and ineffectiveness. Managing Conflict in Organizations is a vigorous analysis of the rational application of conflict theory in organizations. Conflict is inevitable among humans. It is a natural outcome of human interaction that begins when two or more social entities engage one another while striving to attain their own objectives. Relationships among people or organizations become incompatible or inconsistent when two or more of them desire a similar resource that is in short supply; when they do not share behavioral preferences regarding their joint action; or when they have different attitudes, values, beliefs, and skills. This book examines these root causes of organizational conflict and offers constructive perspectives on its consequences.

Interactive Evaluation Practice

Interactive Evaluation Practice
Mastering the Interpersonal Dynamics of Program Evaluation

by Jean A. King,Laurie Stevahn

  • Publisher : SAGE Publications
  • Release : 2012-04-12
  • Pages : 456
  • ISBN : 1483313735
  • Language : En, Es, Fr & De
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You've taken your introduction to evaluation course and are about to do your first evaluation project. Where do you begin? Interactive Evaluation Practice: Managing the Interpersonal Dynamics of Program Evaluation helps bridge the gap between the theory of evaluation and its practice, giving students the specific skills they need to use in different evaluation settings. Jean A. King and Laurie Stevahn present readers with three organizing frameworks (derived from social interdependence theory from social psychology, evaluation use research, and the evaluation capacity building literature) for thinking about evaluation practice. These frameworks help readers track the various skills or strategies to use for distinctive evaluation situations. In addition, the authors provide explicit advice about how to solve specific evaluation problems. Numerous examples throughout the text bring interactive practice to life in a variety of settings.

Managing Conflict in a Negotiated World

Managing Conflict in a Negotiated World
A Narrative Approach to Achieving Productive Dialogue and Change

by Peter M. Kellett,Diana G. Dalton

  • Publisher : SAGE Publications
  • Release : 2001-03-30
  • Pages : 216
  • ISBN : 1506320821
  • Language : En, Es, Fr & De
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Kellett and Dalton present a core text in Conflict Management derived from extensive class testing of their material. Their book helps readers understand the elements of conflict and act on that understanding by managing conflict better in each area of their lives - work, family, and community.

Managing Conflict

Managing Conflict

by N.A

  • Publisher : Harvard Business Review Press
  • Release : 2007-10-08
  • Pages : 112
  • ISBN : 142212147X
  • Language : En, Es, Fr & De
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Wondering how the most accomplished leaders from around the globe have tackled their toughest challenges? Now you can find out—with Lessons Learned. Concise and engaging, each volume in this new series offers 12-14 insightful essays by top leaders in industry, the public sector, and academia on the most pressing issues they’ve faced. The contributors share surprisingly personal anecdotes and offer authoritative and practical advice drawn from their years of hard-earned experience. The series launches with three volumes, each of which centers on a timely topic: Leading by Example · Managing Your Career · Managing Change A crucial resource for today’s busy executive, Lessons Learned gives you instant access to the wisdom and expertise of the world’s most talented leaders. 50 Lessons’ digital library holds more than 500 individual lessons from over 100 high-profile leaders from industry, the public sector, and academia from companies and institutions around the world.

Transforming Conflict through Communication in Personal, Family, and Working Relationships

Transforming Conflict through Communication in Personal, Family, and Working Relationships

by Peter M. Kellett,Thomas G. Matyók

  • Publisher : Lexington Books
  • Release : 2016-11-15
  • Pages : 434
  • ISBN : 1498515029
  • Language : En, Es, Fr & De
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A transformational approach to conflict argues that conflicts must be viewed as embedded within broader relational patterns and social and discursive structures. Central to this book is the idea that the origins of transformation can be momentary, situational, and small-scale or large-scale and systemic. The momentary involves shifts and meaningful changes in communication and related patterns that are created in communication between people. Momentary transformative changes can radiate out into more systemic levels, and systemic transformative changes can radiate inward to more personal levels. This book engages this transformative framework by bringing together current scholarship that epitomizes and highlights the contribution of communication scholarship and communication-centered approaches to conflict transformation in personal, family, and working relationships and organizational contexts. The resulting volume presents an engaging mix of scholarly chapters, think pieces, and personal experiences from the field of practice and everyday life. The book embraces a wide variety of theoretical and methodological approaches, including narrative, critical, intersectional, rhetorical, and quantitative. It makes a valuable additive contribution to the ongoing dialogue across and between disciplines on how to transform conflicts creatively, sustainably, and ethically.

We Can Work It Out

We Can Work It Out
Resolving Conflicts Peacefully and Powerfully

by Marshall B. Rosenberg

  • Publisher : PuddleDancer Press
  • Release : 2004-09-01
  • Pages : 32
  • ISBN : 1934336084
  • Language : En, Es, Fr & De
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The tenets of Nonviolent Communication are applied to a variety of settings, including the classroom and the home, in these booklets on how to resolve conflict peacefully. Illustrative exercises, sample stories, and role-playing activities offer the opportunity for self-evaluation, discovery, and application.Applying the Nonviolent Communication (NVC) process to conflict resolution inspires peaceful collaboration by focusing on the unmet needs that lie at the root of any given conflict. Practical techniques help mediators and participants to find the heart of the conflict and use genuine cooperation to reach resolutions that meet everyone’s needs.

The Big Book of Conflict Resolution Games: Quick, Effective Activities to Improve Communication, Trust and Collaboration

The Big Book of Conflict Resolution Games: Quick, Effective Activities to Improve Communication, Trust and Collaboration

by Mary Scannell

  • Publisher : McGraw Hill Professional
  • Release : 2010-05-28
  • Pages : 240
  • ISBN : 0071743669
  • Language : En, Es, Fr & De
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Make workplace conflict resolution a game that EVERYBODY wins! Recent studies show that typical managers devote more than a quarter of their time to resolving coworker disputes. The Big Book of Conflict-Resolution Games offers a wealth of activities and exercises for groups of any size that let you manage your business (instead of managing personalities). Part of the acclaimed, bestselling Big Books series, this guide offers step-by-step directions and customizable tools that empower you to heal rifts arising from ineffective communication, cultural/personality clashes, and other specific problem areas—before they affect your organization's bottom line. Let The Big Book of Conflict-Resolution Games help you to: Build trust Foster morale Improve processes Overcome diversity issues And more Dozens of physical and verbal activities help create a safe environment for teams to explore several common forms of conflict—and their resolution. Inexpensive, easy-to-implement, and proved effective at Fortune 500 corporations and mom-and-pop businesses alike, the exercises in The Big Book of Conflict-Resolution Games delivers everything you need to make your workplace more efficient, effective, and engaged.

Personal Conflict Management

Personal Conflict Management
Theory and Practice

by Suzanne Mccorkle,Melanie Reese

  • Publisher : Routledge
  • Release : 2015-08-27
  • Pages : 360
  • ISBN : 1317345800
  • Language : En, Es, Fr & De
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Personal Conflict Management utilizes a modernized theory/skill approach to interpersonal conflict, placing equal emphasis on the theoretical and practical. Supporting the notion that there is not one correct approach to conflict management, and utilizing the authors’ shared experiences as mediators and organizational facilitators, this text demonstrates the value of collaborative models for resolving conflict and the necessity and benefits in understanding competitive approaches. Through the inclusion of both competitive and cooperative theories, the authors present contrasting perspectives of conflict management. Beginning with an introduction to conflict, the text examines the major approaches and theories of conflict management. Following a discussion of the causes and variables which exist within conflicts, the skills necessary for conflict management are analyzed, including listening, the ability to seek information, the importance of understanding personality types and behavior patters, negotiation, and conflict assessment. The final two sections of the text take the reader beyond the basics, exploring the difficulties encountered in conflict management, the aftermath to a conflict, and conflicts in context, applying the theoretical concepts to everyday situations. Written in an academic yet reader-friendly style, this textbook is enjoyable and thought-provoking for both students and instructors. Case studies, examples, essay suggestions, discussion questions, etc support an interactive environment that optimizes learning opportunities. Instructors will find these features useful in the development of classroom discussions and assignments, while students will benefit from the opportunity to examine their own conflict behavior and enhance their skills in conflict management.