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Managing Your Library and its Quality

Managing Your Library and its Quality
The ISO 9001 Way

by Núria Balagué,Jarmo Saarti

  • Publisher : Elsevier
  • Release : 2011-08-22
  • Pages : 230
  • ISBN : 1780632797
  • Language : En, Es, Fr & De
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This book, divided into two parts, provides an introduction to the quality management issues and gives a general overview to the use of ISO 9001 in the library environment. The second part presents the main features of ISO 9001:2008 with practical comments and examples on how to implement its clauses in libraries. Whether in the public or in the private sector, libraries can be seen as service organisations: they act in very dynamic environments where users are increasingly demanding new types of services. Thus the adoption of a quality management system helps each library in meeting the needs of the customers. This book covers some key ideas about how to approach the ISO 9001 standard in library terms, or any other information service unit. Managing Your Library and its Quality offers not only a useful approach to quality but it is also an excellent guide on how to manage knowledge within organisations and, a priori, thus should be utilised by the information professional. Helps guide the implementation of a quality management system using ISO 9001, a standard widely and successfully used already in all types of organisations around the world Translates the ISO 9001 standard to the terms and language used within the libraries Presents a systematic approach to the quality management in libraries

Managing Your Library Construction Project

Managing Your Library Construction Project
A Step-by-step Guide

by Richard Charles McCarthy

  • Publisher : American Library Association
  • Release : 2007
  • Pages : 172
  • ISBN : 9780838909317
  • Language : En, Es, Fr & De
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Library building projects leave a legacy for decades, with one chance to get it right. Those with access to a trustworthy expert who can explain the process in step-by-step terms will have the best chance to make their projects succeed. Expert author McCarthy is an architect with in-depth expertise in building libraries as well as an 18-year veteran library trustee. This authoritative overview is filled with practical advice to understand key relationships and manage a complex process. Checklists and sample construction documents provide hands-on insights into the best practices in library construction and tools to do the job. Library directors, professionals, administrators, and trustees will get expert guidance on creating a realistic budget for new library construction and determining the responsibilities on both sides.

Information Literacy in the Workplace

Information Literacy in the Workplace
5th European Conference, ECIL 2017, Saint Malo, France, September 18-21, 2017, Revised Selected Papers

by Serap Kurbanoğlu,Joumana Boustany,Sonja Špiranec,Esther Grassian,Diane Mizrachi,Loriene Roy

  • Publisher : Springer
  • Release : 2018-01-25
  • Pages : 847
  • ISBN : 3319743341
  • Language : En, Es, Fr & De
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This book constitutes the refereed post-conference proceedings of the 5th European Conference on Information Literacy, ECIL 2017, held in Saint Malo, France, in September 2017. The 84 revised papers included in this volume were carefully reviewed and selected from 358 submissions. The papers cover a wide range of topics in the field of information literacy and focus on information literacy in the workplace. They are organized in the following topical sections: workplace information literacy, employibility and career readiness; data literacy and research data management; media literacy; copyright literacy; transliteracy, reading literacy, digital literacy, financial literacy, search engine literacy, civic literacy; science literacy; health information literacy; information behavior; information literacy in higher education; information literacy in K-12; information literacy instruction; information literacy and libraries; and theoretical framework.

Mergers and Alliances

Mergers and Alliances
The Wider View

by Anne Woodsworth,W. David Penniman

  • Publisher : Emerald Group Publishing
  • Release : 2013
  • Pages : 334
  • ISBN : 1781904790
  • Language : En, Es, Fr & De
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Volume 36 of Advances in Librarianship seeks to provide a comprehensive broad review of the factors that lead to mergers and other alliances, the methods used to ensure effective and successful collaborations. While corporate mergers make headlines, similar efforts in library and information science are less vociferously touted. They are occurring however amongst libraries, among LIS degree programs, and enterprises such as networks and consortia They are occurring as governments around the world mandate consolidation of operations amongst agencies under their purview in order to reduce or curtail expenditures.

Quality Child Care Makes Good Business Sense

Quality Child Care Makes Good Business Sense
A Book

by Anonim

  • Publisher : Unknown Publisher
  • Release : 1989
  • Pages : 62
  • ISBN : 9876543210XXX
  • Language : En, Es, Fr & De
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Quality Management for Information and Library Managers

Quality Management for Information and Library Managers
A Book

by Peter Brophy,Kate Coulling

  • Publisher : Gower Publishing Company
  • Release : 1996
  • Pages : 196
  • ISBN : 9876543210XXX
  • Language : En, Es, Fr & De
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This book introduces the concepts of quality management to information and library managers and those in related service industries and suggests how the strengths of the quality movement can be harnessed by those working in the sector. The first part examines how quality management has developed in other areas with particular reference to services, and shows how Total Quality Management can contribute to improved performance and effectiveness. In the second part, quality management in the library and information sector is reviewed, with particular reference to mission, performance measurement and charters. The emphasis is on quality management as an holistic approach which needs to permeate all parts of the organization, whilst retaining the primary focus of meeting customer needs. There is an extensive bibliography of sources from both library and information services and other service, commercial and industrial backgrounds.

Managing Small Special Libraries 1992

Managing Small Special Libraries 1992
An SLA Information Kit

by Special Libraries Association

  • Publisher : Washington, D.C. : Special Libraries Association
  • Release : 1992
  • Pages : 106
  • ISBN : 9876543210XXX
  • Language : En, Es, Fr & De
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Assessing Service Quality

Assessing Service Quality
Satisfying the Expectations of Library Customers

by Peter Hernon,Ellen Altman

  • Publisher : American Library Association
  • Release : 2010-01
  • Pages : 206
  • ISBN : 0838910211
  • Language : En, Es, Fr & De
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If libraries are to succeed, they must see themselves in competition with other institutions and sources of information--especially the Web--and make customers feel welcome and valued. This classic book is brought fully up to date as Peter Hernon and Ellen Altman integrate the use of technology into the customer experience. They offer solid, practical ideas for developing a customer service plan that meets the library's customer-focused mission, vision, and goals, and challenge librarians to think about customer service in new ways. --from publisher description.

Quality Management

Quality Management
A Book

by Anonim

  • Publisher : Bookboon
  • Release : 2021
  • Pages : 329
  • ISBN : 8776818756
  • Language : En, Es, Fr & De
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People Skills for Library Managers

People Skills for Library Managers
A Common Sense Guide for Beginners

by Lucile Wilson

  • Publisher : Libraries Unlimited
  • Release : 1996
  • Pages : 125
  • ISBN : 9781563081439
  • Language : En, Es, Fr & De
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Focuses on skills that are not included in a librarian's technical training. For graduates, para-professional librarians, and aides.

The Law Librarian

The Law Librarian
A Book

by Anonim

  • Publisher : Unknown Publisher
  • Release : 1995
  • Pages : 329
  • ISBN : 9876543210XXX
  • Language : En, Es, Fr & De
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Preservation Planning Program [resource Guides]: Managing a library binding program

Preservation Planning Program [resource Guides]: Managing a library binding program
A Book

by Anonim

  • Publisher : Unknown Publisher
  • Release : 1993
  • Pages : 329
  • ISBN : 9876543210XXX
  • Language : En, Es, Fr & De
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Library Journal

Library Journal
A Book

by Anonim

  • Publisher : Unknown Publisher
  • Release : 1995-07
  • Pages : 329
  • ISBN : 9876543210XXX
  • Language : En, Es, Fr & De
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Library Literature

Library Literature
A Book

by Anonim

  • Publisher : Unknown Publisher
  • Release : 1998
  • Pages : 329
  • ISBN : 9876543210XXX
  • Language : En, Es, Fr & De
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"An index to library and information science".

Library Management Quarterly

Library Management Quarterly
A Book

by Anonim

  • Publisher : Unknown Publisher
  • Release : 1994
  • Pages : 329
  • ISBN : 9876543210XXX
  • Language : En, Es, Fr & De
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Library & Information Science Abstracts

Library & Information Science Abstracts
A Book

by Anonim

  • Publisher : Unknown Publisher
  • Release : 2008
  • Pages : 329
  • ISBN : 9876543210XXX
  • Language : En, Es, Fr & De
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Managing Your Internet and Intranet Services

Managing Your Internet and Intranet Services
The Information and Library Professional's Guide to Strategy

by Peter Griffiths

  • Publisher : Library Assn Pub Limited
  • Release : 2000
  • Pages : 223
  • ISBN : 9876543210XXX
  • Language : En, Es, Fr & De
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Designed for the library and information professional, this non-technical textbook is not intended to be a website design manual, but focuses on planning and establishing a website and identifying appropriate information for display.

Marketing Library Services

Marketing Library Services
MLS.

by Anonim

  • Publisher : Unknown Publisher
  • Release : 1995
  • Pages : 329
  • ISBN : 9876543210XXX
  • Language : En, Es, Fr & De
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Management Basics for Information Professionals, Third Edition

Management Basics for Information Professionals, Third Edition

by G. Edward Evans,Camila A. Alire

  • Publisher : American Library Association
  • Release : 2013
  • Pages : 600
  • ISBN : 1555709095
  • Language : En, Es, Fr & De
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Reflecting the rapidly changing information services environment, the third edition of this bestselling title offers updates and a broader scope to make it an even more comprehensive introduction to library management. Addressing the basic skills good library managers must exercise throughout their careers, this edition includes a completely new chapter on management ethics. Evans and Alire also pay close attention to management in "new normal" straitened economic conditions and offer updates on technological topics like social media. Among the areas covered are The managerial environment, including organizational skill sets, the importance of a people-friendly organization, and legal issues Managerial skills such as planning, accountability, trust and delegation, decision making, principles of effective organizational communication, fostering change and innovation, quality control, and marketing Key points on leadership, team-building, and human resource management Budget, resource, and technology management Why ethics matter Tips for planning a library career, with a look at the work/life debate

Industrial Quality Control

Industrial Quality Control
A Book

by Anonim

  • Publisher : Unknown Publisher
  • Release : 1964
  • Pages : 329
  • ISBN : 9876543210XXX
  • Language : En, Es, Fr & De
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