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Understanding Your Users

Understanding Your Users
A Practical Guide to User Requirements Methods, Tools, and Techniques

by Catherine Courage,Kathy Baxter

  • Publisher : Gulf Professional Publishing
  • Release : 2005-01-11
  • Pages : 781
  • ISBN : 9781558609358
  • Language : En, Es, Fr & De
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"Understanding Your Users is an easy to read, easy to implement, how-to guide on usability in the real world. It focuses on the "user requirements gathering" stage of product development and it provides a variety of techniques, many of which may be new to usability professionals. For each technique, readers will learn how to prepare for and conduct the activity, as well as analyze and present the data - all in a practical and hands-on way. The techniques can be used together to form a complete picture of the users' requirements or they can be used separately to address specific product questions. These methods have helped product teams understand the value of user requirements gathering by providing insight into how users work and what they need to be successful at their tasks."--BOOK JACKET.

Understanding Your Users

Understanding Your Users
A Practical Guide to User Research Methods

by Kathy Baxter,Catherine Courage,Kelly Caine

  • Publisher : Morgan Kaufmann
  • Release : 2015-05-20
  • Pages : 568
  • ISBN : 0128006099
  • Language : En, Es, Fr & De
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This new and completely updated edition is a comprehensive, easy-to-read, "how-to" guide on user research methods. You'll learn about many distinct user research methods and also pre- and post-method considerations such as recruiting, facilitating activities or moderating, negotiating with product developments teams/customers, and getting your results incorporated into the product. For each method, you'll understand how to prepare for and conduct the activity, as well as analyze and present the data - all in a practical and hands-on way. Each method presented provides different information about the users and their requirements (e.g., functional requirements, information architecture). The techniques can be used together to form a complete picture of the users' needs or they can be used separately throughout the product development lifecycle to address specific product questions. These techniques have helped product teams understand the value of user experience research by providing insight into how users behave and what they need to be successful. You will find brand new case studies from leaders in industry and academia that demonstrate each method in action. This book has something to offer whether you are new to user experience or a seasoned UX professional. After reading this book, you'll be able to choose the right user research method for your research question and conduct a user research study. Then, you will be able to apply your findings to your own products. Completely new and revised edition includes 30+% new content! Discover the foundation you need to prepare for any user research activity and ensure that the results are incorporated into your products Includes all new case studies for each method from leaders in industry and academia

Observing the User Experience

Observing the User Experience
A Practitioner's Guide to User Research

by Mike Kuniavsky,Elizabeth Goodman,Andrea Moed

  • Publisher : Elsevier
  • Release : 2012
  • Pages : 585
  • ISBN : 0123848695
  • Language : En, Es, Fr & De
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Observing the User Experience: A Practitioner's Guide to User Research aims to bridge the gap between what digital companies think they know about their users and the actual user experience. Individuals engaged in digital product and service development often fail to conduct user research. The book presents concepts and techniques to provide an understanding of how people experience products and services. The techniques are drawn from the worlds of human-computer interaction, marketing, and social sciences. The book is organized into three parts. Part I discusses the benefits of end-user research and the ways it fits into the development of useful, desirable, and successful products. Part II presents techniques for understanding people's needs, desires, and abilities. Part III explains the communication and application of research results. It suggests ways to sell companies and explains how user-centered design can make companies more efficient and profitable. This book is meant for people involved with their products' user experience, including program managers, designers, marketing managers, information architects, programmers, consultants, and investors. Explains how to create usable products that are still original, creative, and unique A valuable resource for designers, developers, project managers - anyone in a position where their work comes in direct contact with the end user Provides a real-world perspective on research and provides advice about how user research can be done cheaply, quickly and how results can be presented persuasively Gives readers the tools and confidence to perform user research on their own designs and tune their software user experience to the unique needs of their product and its users

Achieving Best Practice in Your Business

Achieving Best Practice in Your Business
Wireless Communications

by Anonim

  • Publisher : Unknown Publisher
  • Release : 2004
  • Pages : 16
  • ISBN : 9876543210XXX
  • Language : En, Es, Fr & De
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Design Thinking in Play

Design Thinking in Play
An Action Guide for Educators

by Alyssa Gallagher,Kami Thordarson

  • Publisher : ASCD
  • Release : 2020-04-08
  • Pages : 166
  • ISBN : 141662886X
  • Language : En, Es, Fr & De
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Design thinking is a person-centered, problem-solving process that's a go-to for innovative businesses and gaining traction with school leaders interested in positive change. But understanding design thinking is one thing; actually putting it in play is something else. Authors Alyssa Gallagher and Kami Thordarson offer educators a practical guide for navigating design thinking's invigorating challenges and reaping its considerable rewards. They dig deep into the five-stage design thinking process, highlighting risk factors and recommending specific steps to keep you moving forward. The 25 downloadable and reproducible tools provide prompts and supports that will help you and your team • Identify change opportunities. • Dig deeper into complex problems. • Analyze topics to isolate specific challenges. • Connect with and solve for user needs. • Apply what you've learned about users to design challenges. • Maximize brainstorming power. • Create and employ solution prototypes. • Pitch solutions and secure buy-in from stakeholders. • Organize and analyze user feedback. • Map out a solution's specific actions and resource requirements. Design Thinking in Play is a must-have for education leaders who are tired of waiting for someone else to solve their problems and ready to take action, have fun, and leverage collective insight to figure out what will really work for their school, their colleagues, and their students.

Observing the User Experience

Observing the User Experience
A Practitioner's Guide to User Research

by Mike Kuniavsky

  • Publisher : Morgan Kaufmann
  • Release : 2003-04-22
  • Pages : 560
  • ISBN : 9781558609235
  • Language : En, Es, Fr & De
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Table of contents

Sales - the Fun Way: Understanding your customers

Sales - the Fun Way: Understanding your customers
A Book

by Iain Mackenzie Ewing,Einstein,John Bittleston

  • Publisher : Unknown Publisher
  • Release : 1997
  • Pages : 329
  • ISBN : 9789810091170
  • Language : En, Es, Fr & De
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Talking to Humans

Talking to Humans
Success Starts with Understanding Your Customers

by Giff Constable,Frank Rimalovski,Tom Fishburne

  • Publisher : Unknown Publisher
  • Release : 2014-09-24
  • Pages : 87
  • ISBN : 9780990800927
  • Language : En, Es, Fr & De
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Talking to Humans is a practical guide to the qualitative side of customer development, an indispensable skill for vetting and improving any new startup or innovation. This book will teach you how to structure and run effective customer interviews, find candidates, and turn learnings into action.

The Elements of User Experience

The Elements of User Experience
User-centered Design for the Web

by Jesse James Garrett

  • Publisher : Peachpit Press
  • Release : 2003
  • Pages : 189
  • ISBN : 9780735712027
  • Language : En, Es, Fr & De
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Provides an overview of the complexities of interactive Web design for non-designers, explaining the processes, methods, and vocabulary of user experience design.

How to Give Your Users the LIS Services They Want

How to Give Your Users the LIS Services They Want
A Book

by Sheila Pantry,Peter Griffiths

  • Publisher : Facet Publishing
  • Release : 2009
  • Pages : 192
  • ISBN : 1856046729
  • Language : En, Es, Fr & De
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In these turbulent times, with the challenges of a constantly changing job market, shifting information-seeking behaviour and a vast array of new resources continually being produced, library and information services need to constantly keep one step, or more, ahead of their users. The benefits of analysing user behaviour are self-evident: better strategic planning, cost benefits and better use of budgets, better marketing, satisfied customers, satisfied management, and a library or information unit that is central to the needs of your parent organization. However, paradoxically, user needs and levels of expectation, including those of remote users, are often not fully explored. This accessible text goes back to the basics and investigates the following key issues: Why this book? Defining your users Understanding users: the what, why, where, when, how and who What is the current knowledge of user behaviour and needs: is it really predictable? Great expectations: how LIS professionals can manage and train users Using information about past user behaviour Making the most of knowing your users Keeping track of changes in what users want Tracking the future: electronic and social networking Future perfect? Readership: This book will help any library or information professional anywhere to take a fresh look at this important area and to tackle it in their organization, so as to ensure that their users will always obtain exactly what they want. Webmasters and knowledge managers will also find much to interest them.

Understanding Your Health

Understanding Your Health
A Book

by Wayne A. Payne,Dale B. Hahn,Ellen Mauer

  • Publisher : Unknown Publisher
  • Release : 2007
  • Pages : 643
  • ISBN : 9780073028071
  • Language : En, Es, Fr & De
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Understanding Your Body

Understanding Your Body
Every Woman's Guide to a Lifetime of Health

by Felicia Hance Stewart

  • Publisher : Bantam
  • Release : 1987
  • Pages : 899
  • ISBN : 9876543210XXX
  • Language : En, Es, Fr & De
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Covers health care, the reproductive system, self-exams, menstruation, pregnancy, birth control, fertility, abortion, sterilization, infections, premenstrual syndrome, menopause, rape, sexual problems, and surgery

Socioeconomic Data for Understanding Your Regional Economy

Socioeconomic Data for Understanding Your Regional Economy
A User's Guide

by Joseph Cortright

  • Publisher : Unknown Publisher
  • Release : 1998
  • Pages : 95
  • ISBN : 9876543210XXX
  • Language : En, Es, Fr & De
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Provides the regional economic developer with an overview of the sources of data for measuring the health and structure of local economies. Includes evaluation of print material and web sites as well as agencies and organizations as sources for socio-economic data.

Small Business Management Series

Small Business Management Series
A Book

by Anonim

  • Publisher : Unknown Publisher
  • Release : 1953
  • Pages : 329
  • ISBN : 9876543210XXX
  • Language : En, Es, Fr & De
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Using Microsoft Exchange Server 5.5

Using Microsoft Exchange Server 5.5
A Book

by Kent Joshi,Software Spectrum (Firm)

  • Publisher : Que Pub
  • Release : 1997
  • Pages : 853
  • ISBN : 9780789715036
  • Language : En, Es, Fr & De
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Provides essential material for administrators to install, upgrade, configure, and maintain an Exchange Server System and includes detailed information on integrating e-mail systems, using Microsoft Messaging Server and Microsoft Transaction Server, and more. Original. (Advanced)

Effective Computer User Documentation

Effective Computer User Documentation
A Book

by James Crown

  • Publisher : Van Nostrand Reinhold Company
  • Release : 1992
  • Pages : 425
  • ISBN : 9876543210XXX
  • Language : En, Es, Fr & De
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Web Usability Handbook

Web Usability Handbook
A Book

by Mark Pearrow

  • Publisher : Unknown Publisher
  • Release : 2007
  • Pages : 331
  • ISBN : 9876543210XXX
  • Language : En, Es, Fr & De
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A guide to Web usability describes current methods, how to set up test plans, and ways to implement test results and transform data.

Flash 99% Good

Flash 99% Good
A Guide to Macromedia Flash Usability

by Kevin Airgid,Stephanie Reindel

  • Publisher : McGraw-Hill Osborne Media
  • Release : 2002
  • Pages : 223
  • ISBN : 9876543210XXX
  • Language : En, Es, Fr & De
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Discusses the use of Flash in Web sites and debates its functionality, covering topics including audience, navigation, workable content, accessibility, and the future of Flash.

Building Hypermedia Applications

Building Hypermedia Applications
A Software Development Guide

by Gary Thomas Howell

  • Publisher : McGraw-Hill Companies
  • Release : 1992
  • Pages : 286
  • ISBN : 9876543210XXX
  • Language : En, Es, Fr & De
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In one volume, project leaders and programmers will find all the information they need for building PC and Macintosh HyperMedia applications. The book expertly covers both the technical details of application development as well as the project management requirements.

Understanding Decision Support Systems and Expert Systems

Understanding Decision Support Systems and Expert Systems
A Book

by Efrem Mallach

  • Publisher : McGraw-Hill/Irwin
  • Release : 1994
  • Pages : 695
  • ISBN : 9876543210XXX
  • Language : En, Es, Fr & De
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